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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,275 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,275 reviews

September 13, 2020

Lou was great! He was not pushy and he was very knowledgeable. I rode off the lot with a toyota corolla and I love it! More

by Diamond & Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience working with Lou at Ganley Subaru East! We hope you enjoy your new Toyota Corolla! We look forward to seeing you at your first service appointment!

Sep 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience working with Lou at Ganley Subaru East! We hope you enjoy your new Toyota Corolla! We look forward to seeing you at your first service appointment!

September 11, 2020

A great experience! Lou treated us very well. We drove from Chicago to close this deal and it was well worth the trip! Thanks Lou! More

by Ste14mi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Ken Ganley Subaru Wickliffe responded

This is what we like to hear! We're happy that Lou provided you with an excellent sales experience! See you at Ganley Subaru East next time!

September 06, 2020

I bought my first car from this dealership and they did fantastic! Everyone always says buying a car is such a hassle but Lou made it so enjoyable. Louis Kosmerl really made my experience great! He was ver More

by grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your review, Grace! We're so happy to hear that Lou made your car-buying experience enjoyable! We look forward to seeing you at Ganley Subaru East at your first service appointment!

September 04, 2020

Don’t go there! First time I went in, we didn’t broker a deal and the manager never even came by to chat about a deal. The second time , I called about a car on their website. They said they would call me More

by OhioGuy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ASHLEY HOUSTON
Sep 21, 2020 -

Ken Ganley Subaru Wickliffe responded

We are disappointed to learn of this situation you have described. Please contact Sarah Lapuma at Slapuma@ganleyauto.com or (440) 585-1000 so that we may ensure your experiences with our dealership are more pleasant moving forward.

August 31, 2020

Lou is a very good, and knowledgeable salesman. He made a typically long and tedious experience, very quick and easy. I definitely recommend him to anyone looking for a vehicle! More

by Farmwald_14
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback! We're so happy to hear that Lou provided you with a quick and easy sales experience! See you next time! We hope you share your visit with friends and family!

August 31, 2020

Lou was really awesome! He kept it contact with me and updated me whenever he found a car I might like. I had been searching for the perfect car for a long time and he made it so easy to find! He listened More

by domanskif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share your experience with Lou at Ganley Subaru East! We're so happy to hear that he earned your 5-stars! We look forward to your next visit!

August 30, 2020

I purchased a 2010 Subaru Forester. Both Mike and Lou were very helpful. Made sure everything was in working order on the vehicle before I arrived. Quick and easy purchase. Very satisfied with the ease o More

by monicabilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Arnoff
Sep 01, 2020 -

Ken Ganley Subaru Wickliffe responded

Welcome to the Ganley Subaru family, Monica! We're so happy to hear that Mike and Lou found you a 2010 Subaru Forester! We look forward to seeing you at your first service appointment!

August 28, 2020

I initially went to Adventure Subaru in Painesville and had a horrible experience with a salesman to the point where I almost given up on buying a car, but then I went to Ganley Subaru East. Hannah listene More

by shahanlindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin
Sep 01, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ganley Subaru East! We're so happy that Hannah turned your car-buying experience around for you! Welcome to the Subaru Family!

August 26, 2020

Lou was a great salesman, got me the car I needed fast and easy. Had a technical problem with the car and he got it fixed for me the next day swiftly! More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave Ganley Subaru East, this awesome review! We're so happy to hear that Lou took such great care of you during your visit! We appreciate the 5-stars!

August 23, 2020

Very helpful salesman and I got an amazing deal. Quick and easy purchase allowed me to have the car extremely quick, and I was helped in my purchase the whole way. More

by 2707608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ganley Subaru East this awesome review, thank you!

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