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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
384 Reviews

384 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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August 03, 2025

I regularly recommend Ken Ganley Subaru in Wickliff to any Subaru owners and anyone interested in buying a Subaru. Jason in service is the primary reason for that! We own 3 Subarus and so I have a lot of More

by amywag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2025

I took my '07 Legacy in for a grinding noise on the front passenger wheel. They gave me a '25 Imperza as a loaner. They had my car for 6 days. Their "Tech could not duplicate my concern". After several t More

by kgt366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Jul 29, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi! Thank you for sharing your experience with us! We are delighted to hear that our team was thorough and honest throughout the process. We appreciate your support, and we look forward to serving you again! - The Ken Ganley Subaru Wickliffe Team.

July 12, 2025

Tommy was great! He was very thorough and made sure all my questions were answered. More

by Clevelandredbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
Jul 14, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

The staff at Ken Ganley Subaru Service in Wickliffe Ohio are far superior to any other dealership that I have dealt with before. They are very courteous; attentive to every detail; very communicative to kee More

by obas3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your great review and recommendation of Ken Ganley Subaru Wickliffe! We are so glad you felt welcomed and valued throughout your visit.

July 10, 2025

Another good checkup for my Forester! Jason and the team have taken care of my 2014 for over 10 years. I really trust them to give me straight talk about what I need to do to keep it runn More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Ken Ganley Subaru Wickliffe responded

Nora, thank you for trusting Jason & the Ken Ganley Subaru Wickliffe team with the care of your Forester! It's been our privilege to serve you over the past 10 years and we look forward to continuing to do so in the future!

July 03, 2025

Dealership is always clean. Employees professional and attentive to the problems brought to be seen. More

by Zsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your 5-stars! We're so happy that we earned your high rating! -Ken Ganley Subaru Wickliffe

July 01, 2025

Everyone at the dealership had an emphasis on service! I’ve had nothing but great experiences in the service department. More

by mdbosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Beck
Jul 01, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your positive experiences with the service department at Ken Ganley Subaru Wickliffe! Our team is dedicated to providing top-notch service, and we appreciate your feedback. Thanks for choosing us!

June 26, 2025

Easy to make an appointment for service. Service took the time to explain what the car needed done after the inspection and went over the price and the time the car would be finished. More

by clehotsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Jun 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Clehotsky, we're delighted to hear that our Ken Ganley Subaru Wickliffe team made your service appointment smooth and informative. Thank you for sharing your experience with us!

June 22, 2025

The Service staff are outstanding! I always feel that my Forester is in great hands. More

by acook413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with the care of your Forester! We appreciate your support and look forward to seeing you at your next visit!

June 21, 2025

Everyone at the dealership are very Knowledgeable and caring. No matter what department they are in More

by susanl7022@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Hatcher service
Jun 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made a positive impression across all departments. We appreciate your support and look forward to serving you again in the future!

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