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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
274 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 76 service reviews

October 25, 2025

As always, this store keeps exceeding expectations. Seriously one of the top dealerships as far as the staff and service goes. Wait time was spot on and service was performed as described! Have never b More

by kenrgee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden
Oct 27, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2025

I always have a positive experience at Ken Ganley Volkswagen. Everyone in the service department is very helpful. More

by edelmak830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

The service dept is outstanding. Jason the manager really runs a great dept. I always get greeted with respect and a smile. More

by AMDOODAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 22, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Really good customers service very helpful praising staff by name for their helpfulness and knowledge, detailing specific positive aspects of the transaction, and recommending them to others. When writing, u More

by marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 12, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Marlon, we're so glad that we were able to go above and beyond your expectations!

August 26, 2025

I am always treated as a valued customer and my questions are always answered. I also love that they use Uber for transporting customers More

by minna98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2025 -

Ken Ganley Volkswagen North Olmsted responded

We're so glad that we were able to go above and beyond your expectations!

August 01, 2025

Staff was super friendly and easy to work with. Always helpful and will continue to work with them More

by Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris,Jasmine,jorden
Aug 04, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! We look forward to your next visit! Take care!

August 01, 2025

The service staff is very friendly, respectful, and punctual. I've never had any issues. More

by LTUC00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley, Jasmine Nowakowski, Jordan Poskocil, Logan Brown
Aug 04, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2025

From the sales guy(Matt) to finance. This has been the best dealership experience I’ve ever had. Keep up the great work. More

by shecurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Jul 26, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2025

Jorden was great, she made the experience quick and easy. Very happy with the service! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden Poskocil
Jun 19, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Dan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2025

I was able to get an appointment quickly. Jorden and Rusty is service were extremely nice and helpful! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden, Rusty
Jun 18, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello Mel, We're happy to have had the opportunity to earn your business. Thank you for your review!

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