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Ken Garff Buick GMC Riverdale

Ogden, UT

4.6
1,539 Reviews

900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,539 reviews

September 01, 2021

Chad was honesty really nice with us. He was willing to show us all the tricks we eanted without hessiation and he was really sincere with us. And he was willimg yo help us out a lot and in a really friend More

by edgarppedraza4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
August 31, 2021

My experience buying the truck was great! However, after just 2 weeks of owning the vehicle it is in the shop. This is frustrating as this truck only had 10,000 miles in it. More

by SOCCERGOALIEGIRLAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
August 31, 2021

People there was nice and did not take as long as I thought it would. Got in the truck it was clean and in better shape that when i brought it to them. Great service center. More

by garymiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola, Crystal Allen, Zach Peterson, Zach Bishop
August 30, 2021

From the original purchase of my new 2021 GMC Denali truck to this first service, these folks have done a tremendous job earning my loyalty. Thank you to Bill in Sales, Crystal in Service, and all the f More

by JIM1RCHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Acree, Crystal Allen
August 29, 2021

Excellent and very quickly. Less than an hour to change the oil, rotate the tires and check a light,, and the car was ready to go. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen, Zach Peterson
August 28, 2021

I tried to contact my service writer a couple of times via the number provided but he didn't get back to me. I never found out what caused my battery to explode in such a new vehicle and need to know so w More

by ksstanton8
Recommend Dealer
Yes
Employees Worked With
Crystal Allen, Zach Bishop
Aug 30, 2021 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can work to make things right. Thank you! General Manager Joey Burns joeyb@kengarff.com

Aug 30, 2021 -

ksstanton8 responded

OK, could you refund me the remainder of my discount, and could you find out what caused my battery to explode?

August 27, 2021

Top Notch!! Super nice and efficient. Great listeners are hard to come by these days! They took great care as always and got me done fast. Thanks. More

by BACREE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Jacobsen, Yenia Cobian, Will Arreola, Crystal Allen, Zach Bishop
August 26, 2021

Easy to work with, friendly with my son, and patient with us. Not pushy like other dealerships and sales people. Would go back and buy from them again. More

by CCARRILLO57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
August 21, 2021

I was offered help the second I came in through the door. The dealership had what I was looking for. They gave me a great finance rate. Dawson went above and beyond to fit my needs and budget. He even stayed More

by Adriana Estrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson Shaw
August 21, 2021

Vehicle was not ready for customer when given back it was not cleaned off body panels were not aligned and interior panels and seals were not installed properly. Second time manager made sure car was ready More

by jnewland69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin (Body shop), Valerie (Body Shop)
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