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Ken Garff Honda Of The Desert - Service Center

Cathedral City, CA

4.8
62 Reviews

62 Reviews of Ken Garff Honda Of The Desert - Service Center

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August 16, 2025

Great service driver and friendly staff, advisor was nice and smiling. Welcoming feel to the dealership. Clean and spacious waiting are. Mrs. Sanchez was kind and helpful. More

by ianh7287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soemy Sanchez
August 15, 2025

SERGIO WAS VERY NICE. HE EXPLAINED EVERYTHING THAT NEEDED TO BE DONE. I DID NOT KNOW THAT I NEEDED ALL OF THESE THINGS DONE. I ONLY USE THIS DEALER SO I EXPECT THEM TO TE More

by cdesertrats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW THE NAMES
August 15, 2025

This was a difficult repair due to AAA and our own distraction with an emergency. Honda was communicative and helpful. Always positive. More

by Gypsy Grandmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soemy Sanchez
August 15, 2025

Great experience. Took care of the issue in the time quoted. Nice waiting area and pretty good WiFi. More

by JFCROMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Been my go-to for many years. I don't feel taken advantage of. They've always treated me fair, gone above and beyond. More

by fuzzymuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soemy
August 13, 2025

Always get excellent service here, from Daryl, this particular time Anthony, and everyone else. Very grateful to Honda of the Desert. More

by steven.e.shapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl, Anthony
August 13, 2025

I feel the staff is very professional, friendly & patient however the technicians don't accurately check vehicle thoroughly & just complete paperwork to finish without really looking at things More

by rmq2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

I have been a customer of Honda Of The Desert since 2000 The service remains efficient and the customer service is excellent. Edward Gastelum did a great job. Thank you to everyone who helped. More

by mccullor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Scheduling was easy. Service writer was fast and courteous. Time to finish was within two hours as estimated. Service explained what had been done and recommended fo More

by WLUFKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soemy Sanchez
August 13, 2025

Great services always friendly will come again to this store Edwin is an amazing service advisor More

by sandybelle47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
1
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