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Ken Garff Honda Of The Desert - Service Center

Cathedral City, CA

4.8
68 Reviews

68 Reviews of Ken Garff Honda Of The Desert - Service Center

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August 16, 2025

Great service driver and friendly staff, advisor was nice and smiling. Welcoming feel to the dealership. Clean and spacious waiting are. Mrs. Sanchez was kind and helpful. More

by ianh7287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soemy Sanchez
August 16, 2025

While driving, the check engine light came on. Drove straight to dealership they worked me in and checked everything out. More

by rebecca.rinkes
Recommend Dealer
Yes
Employees Worked With
Sergio
August 16, 2025

Very clean, beautiful appearance people are very professional and very good job very quick very good service my favorite car Honda More

by vioricascopu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Edwin, Eduardo were great. They made sure our car was checked out for an a/c leak which the tech found was on the evaporator. Also they were able to deliver our vehicle back More

by rdbeard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I have a dealership near Bermuda Dunes that is 5 minutes from my home. After the purchase of 3 Ridgelines over 19 years, my choice because of service and the quality I am provided in customer service keeps More

by TAMMY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Edwin, Darrell and there is a lady in the service dept that is always attentive...
August 16, 2025

Love them always take my car to Honda for maintenance. Always kind and helpful very informative about what going on with your vehicle More

by gabriellecantu1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl always so kind
August 16, 2025

Consistently great customer service from service advisors who have been there for several years. I think I've worked with all of the people in the service department including the manager and can say it's t More

by Golassuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, edwin, anthony, daryl, Sergio, joe, Raul and the manager Martin
August 15, 2025

SERGIO WAS VERY NICE. HE EXPLAINED EVERYTHING THAT NEEDED TO BE DONE. I DID NOT KNOW THAT I NEEDED ALL OF THESE THINGS DONE. I ONLY USE THIS DEALER SO I EXPECT THEM TO TE More

by cdesertrats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW THE NAMES
August 15, 2025

This was a difficult repair due to AAA and our own distraction with an emergency. Honda was communicative and helpful. Always positive. More

by Gypsy Grandmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soemy Sanchez
August 15, 2025

Great experience. Took care of the issue in the time quoted. Nice waiting area and pretty good WiFi. More

by JFCROMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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