Ken Garff Honda Of The Desert - Service Center

The tires weren't rotated even though I paid for this service. They needed a special tool, which was in the car, and all they had to do was ask for it. Instead, they simply didn't do the required service service. They needed a special tool, which was in the car, and all they had to do was ask for it. Instead, they simply didn't do the required service. More

Service will be the biggest reason why I don't buy another car at a dealership. I've had fords, toyotas, chryslers, Mazdas and other vehicles. The service department will be the main reason why I will another car at a dealership. I've had fords, toyotas, chryslers, Mazdas and other vehicles. The service department will be the main reason why I will not go back. I'm already looking for my second Honda. I truly appreciate the service techs and sales people at this Honda dealership. More

Friendly, solution oriented and transparent. This last time, a service employee popped out a dent in my rear door without charging me. It’s made my day, week and I’d recommend HOTD to anyone. This last time, a service employee popped out a dent in my rear door without charging me. It’s made my day, week and I’d recommend HOTD to anyone. More

I only needed an oil change and filter but the mechanic checked all the underside of my car topped off all the fluids showed me where my brakes and tires were as far as needing replacement it was actually checked all the underside of my car topped off all the fluids showed me where my brakes and tires were as far as needing replacement it was actually very comprehensive service I couldn't be more pleased More

Fast and good Service. The women who keep me advised was great. I will definitely bring my car in for future service. The women who keep me advised was great. I will definitely bring my car in for future service. More

Everything went very well and done in a timely manner. I liked the videos they sent after doing the service as well I liked the videos they sent after doing the service as well More

They didn't perform part of the required, and paid for, service and I had to call to get if finished. service and I had to call to get if finished. More

Have been a patron of this dealership under various owners for 25 years. Current management/owners seem to be a bit less user friendly. Current visit Eduardo was professional, friendly, and straightfor owners for 25 years. Current management/owners seem to be a bit less user friendly. Current visit Eduardo was professional, friendly, and straightforward with information. Note - Once Martin is no longer associated with this business I will be taking my business elsewhere. His continued presence there is why I still drive 20 miles for service. Nothing personal, but if he is there I trust the facility. More

The dealership facility, the service representatives and the mechanics are all great but the prices are just not affordable. Just basic, general maintenance is not doable anymore. the mechanics are all great but the prices are just not affordable. Just basic, general maintenance is not doable anymore. More

The best and excellent customer service in the whole Coachella Valley Auto Center, they are the number one Coachella Valley Auto Center, they are the number one More