Ken Garff Honda Riverdale

Best car buying experience I have ever had. Start to finish was less than an hour. Marna was extremely knowledgeable about my CR-V. Thank you Marna & Marlin for stellar customer service! Thank you Alex finish was less than an hour. Marna was extremely knowledgeable about my CR-V. Thank you Marna & Marlin for stellar customer service! Thank you Alex R-service ,for your attention to detail. More

Mario and Hugh are seriously amazing and so incredibly efficient. I would 10/10 recommend this place and them to anyone! There are not hidden fees and they do not pressure you into anything. They went out efficient. I would 10/10 recommend this place and them to anyone! There are not hidden fees and they do not pressure you into anything. They went out of their way to make sure I was taken care of when I was in a rather binding situation with an upside down trade in. I am so pleased with their service and I will be returning back with friends and family and when I want to upgrade again. They have amazing cars for a great price, these guys are the real deal! They will work with you because they are not there to make a sale but to help people. More

We bought a Honda CRV from Jeremy and the whole experience was fast, easy and pleasant. I would recommend him to anyone looking for a car and come back to him the next time we are looking for a veh experience was fast, easy and pleasant. I would recommend him to anyone looking for a car and come back to him the next time we are looking for a vehicle. He was a pleasure to work with! More

Very low key, no pressure. Nice & helpful, knowledgeable about the cars he's selling. Overall a really positive, easy experience. No gimmicks, no add on of products you don't need. No hidden fees. Straigh about the cars he's selling. Overall a really positive, easy experience. No gimmicks, no add on of products you don't need. No hidden fees. Straight forward and smooth transaction. Thanks again! More

I purchased my vehicle in October 2020 by December 2020 I was driving to work and my car overheated. Called the dealership and dropped my car off. I was told it was the coolant scensor and the advisor told m was driving to work and my car overheated. Called the dealership and dropped my car off. I was told it was the coolant scensor and the advisor told me that the mechanic had 30 years of experience and he was sure that was the issue. So I okayed them to move forward and fix it obviously I needed my car back asap to get back and forth to work and get my family around. They called me the next day and told me the scensor had been replaced but the car still overheated so they wanted to keep it overnight to make sure there was no air in the line and they would call me the following day to pickup. We were about 2 days in at this point. The next day (day3) I heard NOTHING so I called them to see what was going on and I was advised that they were unaware what was wrong with it and they would have to send the car to someone else but I had to pay for the sensor. After going back and forth I advised I was not paying for a sensor that did not fix my issue and they still tried to make me pay for the part but I stood my ground and they finally agreed that I shouldn't have to pay after I got my husband involved. So I told them to stop working on my car and I would pick it up and deal with it myself. I had originally taken my car there because I purchased the vehicle there plus the warranty they recommended. So here's what makes it all even worse. I took my car to a different automotive shop and guess what the issue was THE WATER PUMP!! Now how in the world can you not diagnose something as common as a water pump especially a mechanic with "30 years experience" I was baffled at this point and I have no faith in this dealership at this point. I won't even bring my car in for a simple oil change. I was just going to let it go and not leave a horrible review but since you have probably sent me atleast 5 emails at this point for a review here it is. Hope it helps make your other customers have a better experience because I personally do not plan on bringing my car in to Riverdale Ken Garf honestly probably never a Ken Garf period! More

We are in love with our Honda CRV. Great car with a great price. Tyler made our car purchase easy and enjoyable. He took the stress away from buying a new car. We couldn’t be happier. He took great care of u price. Tyler made our car purchase easy and enjoyable. He took the stress away from buying a new car. We couldn’t be happier. He took great care of us. More

Going to this dealerships to get my very own car was a great experience thanks to the great people that works here they are so kind through the whole process and take great care of you. great experience thanks to the great people that works here they are so kind through the whole process and take great care of you. More

I had an extremely excellent experience. Mario was prepared when I came in and showed showed me vehicle options, explained financing and packages and was able to provide exactly what I wanted. Mario w prepared when I came in and showed showed me vehicle options, explained financing and packages and was able to provide exactly what I wanted. Mario was so efficient and quick which made the entire process a very pleasant experience. More

Very easy to work with. Appreciated their honesty. Made the buying process simple and stress-free from the first interaction to the last. Would recommend them to others. the buying process simple and stress-free from the first interaction to the last. Would recommend them to others. More

Awesome experience! Had a great day! And I'm loving my new car.. Marrio, was fun to work with and made the short time we were their enjoyable. new car.. Marrio, was fun to work with and made the short time we were their enjoyable. More