
Ken Garff Kia Bell Road
Phoenix, AZ
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Creative solutions to my car needs. Great customer service from Wally, Dominic and Steve. I purchased two vehicles Forte and Sportage- - each with different criteria. Thank you. service from Wally, Dominic and Steve. I purchased two vehicles Forte and Sportage- - each with different criteria. Thank you. More
Our 18 year old daughter was in he mkt for a new car, on Our 18 year old daughter was in he mkt for a new car, on a budget & could only afford $300/mo. We were looking at Kia and Hyundai & found Hyndai offe Our 18 year old daughter was in he mkt for a new car, on a budget & could only afford $300/mo. We were looking at Kia and Hyundai & found Hyndai offered free oil changes. We were promised FREE oil changes if we had a deal. The numbers were manipulated to look like the oil changes were FREE, but in reality we paid for them. Instead of 0% interest for 60 months she is paying 0% interest for 66 months. When we went to the finance depart we felt pressured as there were people waiting. When we got home we took a closer look at the paperwork and realized we had been scammed and the numbers manipulated. BUYER BEWARE! More
Scott Feichtinger was my sales person at Bell Road Kia. He was amazing with absolutely no pressure to purchase. He answered all of my questions. I would highly recommend Scott. This is my second Kia I have He was amazing with absolutely no pressure to purchase. He answered all of my questions. I would highly recommend Scott. This is my second Kia I have purchased from Bell Road Kia and I would not go any other place as the customer service is outstanding. More
Paul is an amazing sales representative and he is so respectful!! I highly recommend. He was so nice to my boyfriend and I. He maneuvered me into the best routes and wanted to do what was best for me! respectful!! I highly recommend. He was so nice to my boyfriend and I. He maneuvered me into the best routes and wanted to do what was best for me! More
I love this dealership! Ive boughten my last 3 cars from this location and i highly recommend them! And the service department is always on point, great customer service and always on time! this location and i highly recommend them! And the service department is always on point, great customer service and always on time! More
Awesome!! Sales experience, no pressure, price negotiable, well within price range. Selection great , overall great place to purchase a vehicle. Will recommend to others. Thanks negotiable, well within price range. Selection great , overall great place to purchase a vehicle. Will recommend to others. Thanks More
Excellent customer service. Friendly, helpful. Made my first time buying experience very pleasant. Steven showed me all of the features and even helped me set up my phone for the android auto. first time buying experience very pleasant. Steven showed me all of the features and even helped me set up my phone for the android auto. More
We had to have our2020 our Telluride towed to Earnhardt Kia due to engine running very rough. We initially had a problem with the tow companies poor service and response. Upon letting the dealer know of th Kia due to engine running very rough. We initially had a problem with the tow companies poor service and response. Upon letting the dealer know of the issue, we had a tow truck within minutes. John was our service advisor, who called me to let me know the vehicle was there and they were getting it in to check in. He called me back within 2 hours and let me know the car was ready for pickup.. Car was cleaned and ready. Great service, John was excellent More
The service is always above and beyond! Jason, my advisor, is friendly, accommodating, and efficient. Service has been top-notch at every visit. I recommend this dealership to to those who value gr advisor, is friendly, accommodating, and efficient. Service has been top-notch at every visit. I recommend this dealership to to those who value great customer care! More
Communication and follow through was top notch by my salesman Ron Monaco. Had very specific requests on the car I wanted, and Ron came through. salesman Ron Monaco. Had very specific requests on the car I wanted, and Ron came through. More