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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

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Employees
Reviews
Vehicles
4.8
857 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 857 reviews

January 26, 2026

Overall positive experience. Sales reps were informative, helpful and not pushy They tried hard to give us what we wanted More

by DERMOTTDOWNS
Recommend Dealer
Yes
Employees Worked With
Mauricio and James and Robin
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January 25, 2026

Clean, efficient service. Thanks for clear explanations and on-time service. Appreciate the car cleanup as well. More

by KERRYHSB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jimi Tu
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January 24, 2026

Everything ran like clockwork. All the staff were friendly and helpful. The work was done on time and clearly explained. More

by bdfinsb
Recommend Dealer
Yes
Employees Worked With
Hugo
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January 24, 2026

Very pleasant staff. Addressed my concerns and recall issues, and kept me informed regarding delays and repair status. More

by davidmgonzales
Recommend Dealer
Yes
Employees Worked With
Martin.
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January 24, 2026

Great service writer (Chris Williams). Understood what we wanted and took care of us with our questions and service. Excellent! More

by WGH3475
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Williams
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January 24, 2026

Great service manager. Transportation home and back appreciated. Car washed and clean upon return. Appointment was easy to make More

by john@johnlishman.com
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Recommend Dealer
Yes
Employees Worked With
Hugo
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January 23, 2026

Great experience! Hugo was very professional and friendly. He contacted us as soon as our vehicle was ready (earlier than we had expected ??). We were so pleased it ha More

by laurietorg
Recommend Dealer
Yes
Employees Worked With
Hugo
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January 23, 2026

Everything was well done, car ready in the time frame quoted, car was washed, that’s a plus!! Only issue was hey moved driver seat very high up and I smacked my head on the door roif! Ouch. More

by suziepetters
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Derek Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 23, 2026

James in sales provided amazing care with our car purchase in November. Then, he organized my recent service visit where Martin took over and was very helpful. The experience was effortless! More

by scinfo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin in service and Nicole in customer support
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January 22, 2026

Service Advisor Martin Hernandez was courteous and professional. The car was done on time. Martin was interested in helping in any way. More

by BOBLEVEINESB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Martin Hernandez
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