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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
721 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 721 reviews
November 16, 2025
Jonathan was great during the sales process, listen to what I wanted and let me process different options. However I was promised weather mats as part of the deal and have yet to receive them, first they what I wanted and let me process different options. However I was promised weather mats as part of the deal and have yet to receive them, first they were in store, then they were going to ship them from somewhere the day after, I was told they were shipped then on back order then shipped again. It's been 3 weeks let's see if they show up,. More
by K Nordstrom
Verified CustomerEmployees Worked With
Jonathan
November 15, 2025
Inspection. Frank assessment of options. Advice Williams was honest, candid, and directed me in the most optimum choice and did not muscel me to throw good money Frank assessment of options. Advice Williams was honest, candid, and directed me in the most optimum choice and did not muscel me to throw good money after bad. More
by tadrusso
Employees Worked With
Williams
November 15, 2025
Deal did not go as planned. Was told price would be 20k out the door, turned out to be 21K plus. Was told would have a new car 6 year warranty, turned out to be not true.. Was told price would be 20k out the door, turned out to be 21K plus. Was told would have a new car 6 year warranty, turned out to be not true.. More
by WJCRISS
November 13, 2025
Always happy with the service at Lexus! Would highly recommend to friends! The best staff ever. Always a nice car wash with service. Would highly recommend to friends! The best staff ever. Always a nice car wash with service. More
by steph.ortale
Employees Worked With
November 10, 2025
The negotiation process was remarkably smooth but receiving and finalizing the purchase was quite lengthy. It might have been helpful to have some of tge warranty and maintenance plan options to revi receiving and finalizing the purchase was quite lengthy. It might have been helpful to have some of tge warranty and maintenance plan options to review ahead of time. More
by surfdude1960
