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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.8
212 Reviews

212 Reviews of DCH Lexus of Santa Barbara - Service Center

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August 07, 2025

Communication is not always the greatest. Nicole has been helpful so far and I appreciate that More

by Nana
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Vanessa , Martin, Hugo
August 07, 2025

Friendly efficient service by professionals who know what they’re doing. Very enjoyable experience. Highly recommended! More

by SROakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Martinez and Christopher Williams
August 07, 2025

The service was excellent and the staff were friendly. I will definitely recommend my friend More

by philogenelancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Contreras
August 06, 2025

I drive from Simi Valley to get my car serviced because the service is always excellent. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo is excellent!
August 06, 2025

I have continued to return to the Lexus of Santa Barbara due to the excellent service department team. I feel welcome and appreciated as a returning customer. More

by GINGERORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - in the service department
August 04, 2025

Christopher was very helpful and very informative in telling me about my car. I appreciate the service I received from him. Thank you for your service More

by RAQUEL.RAMIREZ19861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
August 04, 2025

My experience at Santa Barbara Lexus was excellent. My problem was taken care of in a timely manner. And I appreciated that my car was washed. I also appreciate being notified of the progress on my More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris took excellent care of me
August 04, 2025

Car was serviced timely, however a problem occurred when I picked it up. Christopher Williams made sure it was fixed properly to make sure the car was safe to drive. I really did appreciate Christopher’s More

by Stephanie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams. Five stars!
August 04, 2025

Chris was awesome. He explained the details well, was very courteous and ensured the service experience went very smooth. More

by CHANDRASENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher ( Lexus of Santa Barbara)
August 03, 2025

Chris was very attentive and professional. Wish you had a satellite location in Santa Maria. Local Toyota dealership is not a good option. More

by Mkfoster1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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