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17 Reviews of Ken Pollock Ford - Service Center
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March 12, 2019
People are wonderful. I went down to pay off the lease on car & buy it out right. The first person i talked to was Jesse & he was one of the nicest person I have meet in al I went down to pay off the lease on car & buy it out right. The first person i talked to was Jesse & he was one of the nicest person I have meet in along time. Contacted the man I was to talk to & then he stayed with me & when it was all done he changed my license plate & then put my phone in the car. He was just a very nice & friendly man. Made you feel welcome. More
by terrimeighan
Employees Worked With
Jesse Wade, Mark Vilushis
February 09, 2019
1st Oil Change & Tire Rotation Everyone goes above and beyond each time I walk in the door. Went in depth to explain everything done to my car. Everyone was friendly and helpful f Everyone goes above and beyond each time I walk in the door. Went in depth to explain everything done to my car. Everyone was friendly and helpful from the woman who greeted me at the service desk to the young man who walked me to my car when it was finished. More
by Deirdre2017
Employees Worked With
Not sure of the names - young man who just became part of the KP Ford family. He was new but did an awesome job! Woman at the checkout desk - very friendly and helpful. , Jesse Wade
November 04, 2018
they fixed my car in 1 day and got it back to me fast They always give me good service to my car and are always courteous and get my car back to me asap. They also try to give me a loaner when I need one They always give me good service to my car and are always courteous and get my car back to me asap. They also try to give me a loaner when I need one or work out something if they have no loaners available I rated them excellent because they are love the new renovations. More
by dandydan
Employees Worked With
Dan from service dept
June 13, 2018
Exceptional service We needed service, we were traveling far from home. This dealer fixed ourF250 so we could continue our trip. This was on memorial day weekend. We needed service, we were traveling far from home. This dealer fixed ourF250 so we could continue our trip. This was on memorial day weekend. More
by grandma1340
Employees Worked With
Dan Throne (service)
March 26, 2018
GREAT EXPERIENCE!!On time, quick service and very friendly On time, quick service and most of all every person was friendly and made us feel like they were happy we were there. Will be doing all our maintenan On time, quick service and most of all every person was friendly and made us feel like they were happy we were there. Will be doing all our maintenance work here from now on.This was our first visit to this dealership. More
by Daniel Maciejczak
Employees Worked With
Bob Thennes
January 19, 2018
Service call We took our Lincoln MKZ in to be serviced, inspection and oil change. They had a loaner ready for us to go. When we pick up our car it was washed an We took our Lincoln MKZ in to be serviced, inspection and oil change. They had a loaner ready for us to go. When we pick up our car it was washed and ready to go. The employees are great! Would you like this dealership so much we have bought two vehicles from Ken Pollock, and refer Friends to them anytime they’re looking for a car. More
by MKZ113
Employees Worked With
Service personnel
December 08, 2017
Transmission problem Took care of the problem. Provided a loaner car while waiting on parts. Professional and friendly service that corrected the problem. Kept me well inf Took care of the problem. Provided a loaner car while waiting on parts. Professional and friendly service that corrected the problem. Kept me well informed on the progress. More
by Mike
Employees Worked With
Not sure if the names.
