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Ken Pollock Nissan - Service Center

Wilkes-Barre, PA

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3 Reviews

3 Reviews of Ken Pollock Nissan - Service Center

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August 30, 2024

Great experience been there twice so far. Mike in Service is very honest and helpful the best person I've ever met in a dealership. There should be more Mike's around like him! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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Sep 09, 2024 -

Ken Pollock Nissan responded

Hi Mel! Thank you so much for this wonderful review and kind words about Mike. We look forward to keeping up the good work!

January 06, 2024

Allen did a good job honoring my apt when the website failed to book me More

by Pchristep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
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Jan 16, 2024 -

Ken Pollock Nissan responded

Hello, We are happy to hear Allen was able to help after the technical difficulty. Thank you again for brining this to our attention. We look forward to your next visit!

August 27, 2023

Always a good experience at Ken Pollock Nissan, called to get my first service done on my 2023 Altima and Dave Horlein scheduled me in with a time and day at my convenience and then followed up with a phone More

by Gsprow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Horlein, service dept.
Report | Print
Sep 11, 2023 -

Ken Pollock Nissan responded

Hello! Thank you for this wonderful review! We are happy to hear we were able to get you in for an appointment that was convenient for you. It is important to us to follow up with our customers to make sure you are completely satisfied and we are happy to hear this was the case. We're here for you anytime!