Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Kendall Dodge Chrysler Jeep Ram

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
5,136 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, vans, and sedans, we have what you’re looking for. Our sales staff is well informed and can answer questions about vehicles in our inventory. More interested in learning about vehicles yourself? With a team curating all of the content for Kendall Chrysler Dodge Jeep Ram, we also have a blog full of information that gets updated weekly. Of course, you can always contact us if you wish. If you already know what you’re looking for, just fill out a form, and someone from our sales staff will contact you shortly with information and a quote upon request. We look forward to doing business with you!
Contact Dealership

13355 SW 137th Ave.

Miami, FL

33186

Directions

By Type

Showing 5,136 reviews

October 18, 2022

Service advisor was very helpful and accommodating. Answering all my questions and worries. Awesome customer service. More

by alsoriano74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2022

Salesman was very helpful he knew the the operation of my new Jeep and explained it all to me took his time to make sure I understood More

by MAGS282133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yilian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leppez
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 16, 2022

Friendly and helpful environment. Always looking out for customers safety. Thank you so much for all your help. More

by JUNIPER1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leppez
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2022

The dealership should not be trusted. Misrepresentation of vehicle pricing as noted on the website and actual pricing when visiting to purchase vehicle. Tactics employed at Kendall Jeep More

by Buyer Beware
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Rene Tejeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mair
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 18, 2022 -

Buyer Beware responded

Please save the canned responses. The dealer knows exactly who I am. I was contacted 5 times via email, phone and text. When I went to purchase the car the price on the contact was 5000.00 more than the advertised price . Really don’t know how your employees look at themselves and think that they work at an honest dealership. I imagine that they just follow directions from leaderships and continue to LIE , LIE LIE

Oct 18, 2022 -

Buyer Beware responded

Just noticed the canned response was sent by the BOT at 3:20 a.m. . Why would the BOT attempt to redirect the complaint to a separate company owned website??? I think the public should be aware of the deceitful tactics at the dealership. Lies , ineffectual explanations of why the price differential and more lies. Stop wasting the public’s time ! Advertise the true cost and dealers fees of the vehicles.

Oct 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We do not know what you mean by "BOT" as there are no automated responses posted to our customers. The function is not possible. Also, the address that was provided to you is not a website; it is an email address so that you can safely provide your information to us so our team can reach you. If you do not provide us with your contact information to social@kendalldcjr.com, we can not properly assist you. Good day.

Oct 18, 2022 -

Buyer Beware responded

FYI BOT is a robot reply. It’s hard to believe that someone from the dealership was replying to customers at 3:20 a.m. BOTS usually are the culprits in these communications . Most reputable sales organizations train their staff in a reputable manner. When I communicated with your sales manager and mentioned the pricing was good he agreed ; no mention was made by your representative of additional dealer fees in the exorbitant amount of 5000.00 dollars. When I went to dealership, test drive the car and sat down to finalize the deal is when the additional fees where documented. Stop wasting the consumers time. Advertise your prices TRUTHFULLY

October 16, 2022

My first experience here was not what I expected but it seems to be the norm at most car dealers service department today. Take your car in for service and leave it there at least a week, if you’re lucky. More

by yazminsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2022

They took 40 days to repair my jeep , never return my calls, some body let the window down, water went indide More

by melissapainting
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renso
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Melissa. Your feedback has been provided to the team and they will be following up with you directly to help you.

October 15, 2022

Fast service great that they have a express lube service without an appointment. The wait time was quick More

by BRINERMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 15, 2022

Unfortunately my battery was damaged with 1 year and 7 months, but the attendant was fast and kind. More

by PEDRO VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alvarado
Report | Print
Oct 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 14, 2022

Paola she’s the best always happy with the costumes always she helps me went I have a problem More

by ritamcoto
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 15, 2022 -

ritamcoto responded

Change the oils and due the service to my car

October 14, 2022

Muy buena atención y gestión de Jorge San Martin para que el trámite fuera rápido y quedáramos complacidos. Lo único muy deficiente fue la limpieza de el baño ( muy sucio ) More

by NICOMENDESMONTES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...
319
320
321
...
514