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Kendall Ford of Eugene
Eugene, OR
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 292 reviews
October 26, 2024
We were fully satisfied with the process from the start to finish. Everything that we hope for was met with satisfaction to finish. Everything that we hope for was met with satisfaction More
by Ceciliesimelius
Employees Worked With
Chris the salesman ( Keith the Finance manager) sorry forgot their second names. They are both fantastic.
October 26, 2024
This was a excellent buying experience. The salesman, Jake Olsen, was very helpful and knowledgeable. Jayson Bates, the Finance Manager was also quick, friendly and efficient! This is my The salesman, Jake Olsen, was very helpful and knowledgeable. Jayson Bates, the Finance Manager was also quick, friendly and efficient! This is my 3rd truck purchase from Kendall Ford. I highly recommend them to anyone wanting a positive buying experience. More
by Wendy Kizer
Employees Worked With
Jake Olsen - Jayson Bates
September 30, 2024
I had a great experience at Kendall Ford. Maddi Sweet was our salesperson, no pressure sale and finance went quick. Thanks for the easy purchase!! Maddi Sweet was our salesperson, no pressure sale and finance went quick. Thanks for the easy purchase!! More
by dianedda56
Employees Worked With
Maddi Sweet
September 27, 2024
I contacted Kendall Ford of Eugene through their website regarding a specific certified used vehicle at their dealership. I immediately received a phone call, followed by a text message. I was able to get a regarding a specific certified used vehicle at their dealership. I immediately received a phone call, followed by a text message. I was able to get all my questions answered and negotiate a deal prior to going to the dealership in person. On arrival, my sales person had the vehicle ready for inspection and a test drive. The sales team I worked with was friendly, professional, and non aggressive. Ronnie answered my questions and eased my fears about my transition to an EV. I left there with a planned route home (long drive to Olympia, WA) confident and happy in my 2023 Ford Mustang Mach E. More
by MustangMachE
Employees Worked With
Kayleb, Ronnie
August 05, 2024
Great dealership! ! My salesman Perry and Manager Cam were great to me. I received a fair offer on my trade and drove away with a new 2024 Raptor R.......Wow what a tru ! My salesman Perry and Manager Cam were great to me. I received a fair offer on my trade and drove away with a new 2024 Raptor R.......Wow what a truck More
by turn5mikea
Employees Worked With
Perry and Cam
July 11, 2024
Ronnie salemans was great The rest that said hey would call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy More
by nanner58
Employees Worked With
Ronnie
July 01, 2024
The most comically bad experience I've ever had buying anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the details were already arranged, and were put to the very back of the line even though we could have been out in five minutes. Waited three hours, and when we got into the finance office, obviously annoyed that the dealership did not honor our appointment, we were asked by the finance manger Keith Brewer "Wow we're a lively bunch of coconuts aren't we?". We replied "We've been waiting three hours even though we had an appointment" to which he sarcastically replied in a singsong mocking voice "Oh noooooooooo~". Our papers were signed and we were gone in less than five minutes after waiting three hours for them to try to fleece the kids and families they put ahead of us. Honoring our agreed upon appointment would not have affected the other customers at all, but being mocked to our faces as if being annoyed that we were deliberately shoved to the back of the line because the deal was done and you "already had our money" was unreasonable was the most ridiculous thing I've ever seen. Again, I wish I was making this up, it was like a scene from TV. More
by KendallFordIsTerrible
Employees Worked With
Keith Brewer
