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Key Acura of Reno
Reno, NV
27 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 27 reviews
August 05, 2025
Brian Robinson was very helpful and passionate about helping me with my problem. SO glad you have a good Sales Manager on staff that cares about the customers helping me with my problem. SO glad you have a good Sales Manager on staff that cares about the customers More
by joykgardner
Verified CustomerEmployees Worked With
Brian Robinson
August 02, 2025
Key Acura of Reno treated me and my husband with respect. Kyle was knowledgeable about their vehicles. The finance gentleman was prompt with the financial information. Kyle was knowledgeable about their vehicles. The finance gentleman was prompt with the financial information. More
by VMARQUEZ27
Employees Worked With
August 01, 2025
It was a easy in and out visit for my 15,000 mile oil change. Cody my service rep. was great to work with and even helped me to enter my phone into my RDX. Awesome job. change. Cody my service rep. was great to work with and even helped me to enter my phone into my RDX. Awesome job. More
by frogvette9
Employees Worked With
Cody Zimmerman
July 31, 2025
The detailing of my auto was quite nice and I appreciate the extra attention they take to keep my auto shining and appearing like new inside and out. the extra attention they take to keep my auto shining and appearing like new inside and out. More
by Jojeta
Employees Worked With
Service
July 30, 2025
Missed the washer fluid and really old wipers. Did not realize until it rained a few days later and washer fluid empty and wipers rubber flapping all over. Otherwise- all good as usual. Did not realize until it rained a few days later and washer fluid empty and wipers rubber flapping all over. Otherwise- all good as usual. More
by RBCOBAIN
Employees Worked With
Cannot remember!!
July 30, 2025
Brian and Ethan are great to work with and with whom to discuss my service needs. This department is easy to bring my car too and have it serviced. Much appreciated. discuss my service needs. This department is easy to bring my car too and have it serviced. Much appreciated. More
by DNRPICK
Employees Worked With
Brian and Ethan
July 24, 2025
Easy to schedule appointment, service was completed quickly, good communication, service personnel were courteous and organized quickly, good communication, service personnel were courteous and organized More
by CBEALLRN
July 13, 2025
My experience with Kit and Barbie were amazing! I ended up walking out because I didn’t understand but then Kit explained the deal again and I ended up with a new car. I’d recommend the both of the I ended up walking out because I didn’t understand but then Kit explained the deal again and I ended up with a new car. I’d recommend the both of them 10X. All the staff are friendly. I didn’t once feel pressured to do anything I didn’t want to! More
by AUMUNIQUE22
Employees Worked With
Barbie, Kit
July 11, 2025
The Service Department representatives are always prompt to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and e to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and efficiently. More
by SMILEY.MERRILL
Employees Worked With
