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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
410 Reviews

410 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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April 20, 2025

They need to get there xxxx together! Service manager with his feet up on the counter laid back in his chair when I showed up. Brought my truck in for a exust problem More

by ellinwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Sides
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The crew at Newcastle Dodge is great to work with always replying back to me. When I have questions. I would do business there all the time like I do now. More

by Williss32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

They made the process simple with no haggling. Very professional sales staff and service got my very ready quickly. More

by Mebaker29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Callahan
March 22, 2025

The crew at Newcastle really hooks us up with excellent service on our 2 Ram trucks! Highly recommended… More

by GOINDEEP6831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Service was good It was routine oil change and tire rotation. Thought it was a little pricey compared to prior times but way of the world I guess. Also not sure if tire pressures were checked as they More

by sfurash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

service was efficient but had asked for my windshield washer fluid to be filled but it was not done More

by norton.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Sides
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Great service. Greeted promptly for my appointment. Oil changed, tires rotated and safety recall cleared. More

by RALPHPETROSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians
February 12, 2025

Pleased with the front desk service and professional mechanic that worked on my vehicle as well as the proactive communication More

by mardoman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chryplewicz
February 04, 2025

I found them to be very professional and answered all my questions and concerns. We were very happy with their service! More

by LHARPER72389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Clement, Tom Chryplewicz
January 31, 2025

I spent two thousand dollars for them to fix my 2012 Jeep Wrangler. They had it for two weeks , after which, I picked it up, drove for 20 minutes, then it died in the middle of the road. More

by straylor1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Sides
4.0
This rating includes all reviews, with more weight given to recent reviews.
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