Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Excellent service and a loaner when needed. "Is this repair needed right now?" I ask. They explain clearly what rhe repair is for and if it can wait. And will take you out and show it to you. "Is this repair needed right now?" I ask. They explain clearly what rhe repair is for and if it can wait. And will take you out and show it to you. More

Service Call to set up appointment service manger was excellent as usually got me in the day I wanted and gave me car to used had oil change and new tires . Call to set up appointment service manger was excellent as usually got me in the day I wanted and gave me car to used had oil change and new tires . Also he had techs check anything found. A problem fix . Best In Slate 5 Star Service they have taken care of car since we brought it . They are just 👍 More

Best dealership around We have had our Jeep serviced at Newcastle for the last 6 years. Hands down the best customer service I have ever experienced!! Eric, Heather and all We have had our Jeep serviced at Newcastle for the last 6 years. Hands down the best customer service I have ever experienced!! Eric, Heather and all of the staff have been amazing! We love it so much that we continue to go there for service even though we moved 2 hours away. More

Efficient, Friendly and Reliable We visit Maine for four weeks and stay in Boothbay Harbor. During that time we have our car checked twice. We are on the road 6 days coming and 6 da We visit Maine for four weeks and stay in Boothbay Harbor. During that time we have our car checked twice. We are on the road 6 days coming and 6 days going. This trip we had a warning sign appear on our Chrysler the last day coming to BBH. We immediately took it to Newcastle. They checked it immediately and ascertained that it was not an emergency situation, but would require sometime to repair. They were quick to set up an appointment and give us a loaner. They called us when it was done. We hardly missed a beat of our vacation. I just wish we had Newcastle back in Texas. They are very efficient, friendly and extremely reliable More

Wrangler 2017 I always get great service and support from sales, service and parts. I have recommended several co-workers and friends, very pleased with everyon I always get great service and support from sales, service and parts. I have recommended several co-workers and friends, very pleased with everyone I have been through More

Had a great experience The service and the people are wonderful. The service is very efficient. Also, while you are waiting there is coffee to drink while you wait for your The service and the people are wonderful. The service is very efficient. Also, while you are waiting there is coffee to drink while you wait for your verhicle to be done. More

I leased my Jeep and then bought it I love having a dealership that has my back. The comfort of knowing I can rely on them is awesome. I highly recommend to everyone looking to purchase I love having a dealership that has my back. The comfort of knowing I can rely on them is awesome. I highly recommend to everyone looking to purchase a vehicle More

was on vacation had to have my truck in for repair, had to have my truck in for repair, they said that they would not be able to service it before 5 days they got to it the next day. what quick service had to have my truck in for repair, they said that they would not be able to service it before 5 days they got to it the next day. what quick service thanks More

Service department second to none I have bought many trucks from randy and his crew very professional..the service department that Eric and Heather run is second to none ...thanks agai I have bought many trucks from randy and his crew very professional..the service department that Eric and Heather run is second to none ...thanks again More

Check engine light was on Check engine light came on call the service department they were booking two weeks out but they rearrange their schedule and fit me right in couldn’t Check engine light came on call the service department they were booking two weeks out but they rearrange their schedule and fit me right in couldn’t be happier More