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Poulin Chrysler Dodge Jeep Ram - Service Center

Rochester, NH

4.4
362 Reviews

362 Reviews of Poulin Chrysler Dodge Jeep Ram - Service Center

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April 30, 2025

Poor customer service. Very dissatisfied. Less than eight thousand miles rotors heat cracked and got no resolution More

by acprovosinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Duffy
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

The service department staff was very attentive to my concerns and took very good care of them More

by SUSANLD3
Recommend Dealer
Yes
Employees Worked With
Don't remember, but they were so helpful
April 26, 2025

Great people! Courteous and not too pushy. Really enjoyed the experience Purchase process quick and easy More

by ccanuck
Recommend Dealer
Yes
Employees Worked With
Aristedees and Mark
April 18, 2025

My experience with Kristen is fantastic. We did everything over the phone and e-mail. I was not disappointed as the description of the vehicle was just perfect. They don’t have hidden fees l More

by O. Adenuga
Recommend Dealer
Yes
Employees Worked With
Kristen
April 17, 2025

For the several years I have been coming to this dealership. They have been an icon of accountability. They do what they say they're going to do in the amount of time they say they're going to need More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writers
April 15, 2025

Great job all around customer service and quality work Fast helpful pleasant and would recommend to anyone. More

by Gumby2792
Recommend Dealer
Yes
Employees Worked With
Jen/Dale
April 14, 2025

Professional, courteous, excellent communication, very personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. More

by bthomas53-6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
April 09, 2025

Outstanding I was in and out in no time at all. They even had coffee in the waiting room. More

by leocao814
Recommend Dealer
Yes
April 07, 2025

I bought the truck from them it has a loud tick I have it on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience More

by vshanahan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
April 02, 2025

The woman in service was amazing. Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dea More

by kjjenkins3557
Recommend Dealer
No
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