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Key Chrysler Dodge RAM of Portsmouth
Portsmouth, NH
735 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 735 reviews
Verified Customer
October 23, 2025
Working with this dealership was the worst customer experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access anyone to give me answers. I’m more than understanding about some of the challenges that businesses can face in difficult situations. However this went well beyond a reasonable timeframe and lack of consideration. My work van was at this dealership for almost 3 months. That time was filler with hoop jumping, limited to no communication, inability to access anyone over telephone or email that can answer my questions, capped off finally by the GM offering to trade my only 2 year old van in (which I bought from this place) for a new one with them as the only solution. Will never be back and will actively look to trade in all of my ram vehicles so that I never have to deal with this again. More
by mmurphy36
Employees Worked With
October 23, 2025
Brandon was extremely knowledgeable and eager to help. Sold me on a better model and I couldn't be happier. Dennis gave me the peace of mind that everything was being done perfectly and with accuracy. Sold me on a better model and I couldn't be happier. Dennis gave me the peace of mind that everything was being done perfectly and with accuracy. More
by ggaut017
Employees Worked With
Brandon and Dennis
October 20, 2025
She was very good about helping me with the original issue of the coolant system that was being serviced. She promised to help address the matter of replacing a lost key fob (I only received 1 when I pu issue of the coolant system that was being serviced. She promised to help address the matter of replacing a lost key fob (I only received 1 when I purchased the Jeep at this dealership). I will be very pleased when she follows through with this issue. More
by Jacqui.kennedy427
Employees Worked With
Rachel
October 09, 2025
I bought brand new 2025 Ram on Sep 5th, 2025 and on delivery the transmission was bad. They have my truck for a month, with no eta delivery the transmission was bad. They have my truck for a month, with no eta More
by jonpalermo
October 09, 2025
I’ve bought 29 cars at this dealership and would not be back unless theyvv b we’re exc ellent back unless theyvv b we’re exc ellent More
by fasestito
