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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.1
635 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 635 reviews

January 12, 2026

This is the first time I've had a good experience with the service department. Friendly, helpful, actually called me when my truck was done. Will be back. More

by j.bodman
Recommend Dealer
Yes
Employees Worked With
Aaron Labelle
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Jan 12, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Chrysler Jeep Dodge RAM of Newcastle to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

January 11, 2026

Great crew! Took their time to work with me to find me something that I would be happy with. Definitely recommend. More

by melindalea0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

December 26, 2025

My first experience with Ram and with this dealership. No pressure and all seemed that there only focus was to help find what was best for me. They were are to get a better deal than my own credit union. More

by dionysimcg
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
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Dec 27, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

December 08, 2025

Dependable, responsive, concerned for driver safety, prompt. Easy to get an appointment for service,covenient More

by Revthomasolcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Maxcy
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Dec 08, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing your thoughts about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

November 30, 2025

Matthew, Bob, & Mark were very pleasant and easy to work with. No pressure sales and informative. More

by missdedemaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in finance
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Nov 30, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Chrysler Jeep Dodge RAM of Newcastle. We look forward to having you as one of our valued customers for many more years to come! Lowest Price. Best Service. The Difference is Key!

November 29, 2025

Great experience with the team. They made it easy and quick to get me into my new truck! More

by Ethan Wajer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chrysler Jeep Dodge RAM of Newcastle are glad to have you as a customer. Lowest Price. Best Service. The Difference is Key!

November 20, 2025

Professional, curtious and very knowledgeable. I was in and out in under half an hour. More

by gttewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Davis, Chris Chase, Charles Maxcy, Tyler Green
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Nov 20, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Chrysler Jeep Dodge RAM of Newcastle. Lowest Price. Best Service. The Difference is Key!

November 15, 2025

Fix my 2021 ram 1500! I have been waiting since September! Time to act! Please help! More

by tck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They changed in Service departments
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Nov 19, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 10, 2025

Attempted to get a Maine State inspection prior to re-registering in Maine from NC temp. Was told I will now have to come back to actually get a sticker, after, registering, which will mean operating More

by Walpoleman11
Recommend Dealer
Yes
Employees Worked With
Charles Maxcy, Charles Maxcy
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Nov 11, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 08, 2025

Very good customer service will definitely use them again. I will refer my friends to them as well More

by ml6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Davis, Chris Chase, Charles Maxcy, Tyler Green
Report | Print
Nov 08, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

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