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Key Ford of Rockland
Thomaston, ME
364 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 364 reviews
October 03, 2025
They care about their customers. Good sales and service department. I highly recommend this dealership. Good sales and service department. I highly recommend this dealership. More
by prm399
October 03, 2025
Great customer service. Got my truck in early because I had no way back there to get it after I left. Was walking around Thomaston until I was called. Got my truck in early because I had no way back there to get it after I left. Was walking around Thomaston until I was called. More
by Dallas Richards
Verified CustomerEmployees Worked With
September 27, 2025
The service department performed well and they were on time. Very nice. We were especially pleased with the pick up and delivery service. time. Very nice. We were especially pleased with the pick up and delivery service. More
by JOLINDA
Employees Worked With
September 26, 2025
Lucas and Tyler were both very helpful. They made the deal happen for what I was looking for. Thank you They made the deal happen for what I was looking for. Thank you More
by rebecca
September 17, 2025
Andrew in Sales perfect. Caleb in service impersonable rude non professional didn't want to be bothered to talk or listen to me about the issues with the truck, felt like I w Caleb in service impersonable rude non professional didn't want to be bothered to talk or listen to me about the issues with the truck, felt like I was making him go out of his way. Lady in the garage drive through & elderly male very rude and bothered I drove in to drop my truck off a day ahead of my schedule. I got out of vehicle and the male said you don't have an appointment....well how about good afternoon how are you today what can we do to help you nope complete rude and bothered I drove in and that he had to get out of his seat. Don't even want to give Caleb a star isn't worth one. Won't be taking my truck back there for any service. Expressed my concerns to Andrew and made sure he new his part of the transaction was perfect, he has contacted me since I got the vehicle answered all questions and even made sure a duplicate set of keys for the truck were made as there weren't any. More
by calderwoodslmsp
September 17, 2025
Sales department Andrew is easy to work with service department non techs not so much department non techs not so much More
by calderwoodslmsp
Employees Worked With
September 17, 2025
They are always amazing and I would highly recommend them to my friends and family to my friends and family More
by OZZMANCOMETH83
September 08, 2025
Friendly, helpful staff. No sales pressure. Good pricing and the vehicle was actually on the lot. I would return to this dealership. No sales pressure. Good pricing and the vehicle was actually on the lot. I would return to this dealership. More
by earlegail
Employees Worked With
September 07, 2025
Claire helped me out tremendously n would go again to trade other vehicle again ty trade other vehicle again ty More
by Joeandlanie
August 31, 2025
Had a problem with a used car I bought from them, after 1 year and 10k miles. The new management team took some responsibility for it, even though I don't know them and they weren't obligated to. Good sale year and 10k miles. The new management team took some responsibility for it, even though I don't know them and they weren't obligated to. Good sale experience, good service experience, highly recommended. More
by prm399
