Key GMC of Rochester - Service Center

Great to deal with. Service was excellent and fast. Reviewed the truck with me and showed me everything that I needed to know Service was excellent and fast. Reviewed the truck with me and showed me everything that I needed to know More

The woman in the service department is amazing very helpful from checking in to checking out and advising me on all aspects of my vehicle and your services for my vehicle helpful from checking in to checking out and advising me on all aspects of my vehicle and your services for my vehicle More

Christie in service center was great. The rest of the business not so. I have a CPO GMC CANYON 2021, I did not buy from them. Brought my truck in 3 times for the same issue just to leave The rest of the business not so. I have a CPO GMC CANYON 2021, I did not buy from them. Brought my truck in 3 times for the same issue just to leave with the same issue. They found everything that wasnt the problem then they found the real problem. Thought the issues were solved, nope picked it up drive 2 miles, alignment was off even after they did an alignment, ok easy fix. Woke up the next morning only to find ESC and traction control malfunction light on. almost brought it back a 4th time and decided something sketchys going on. I decided to go somewhere else with my warrantied truck. More

Paul is a great service manager, one of the best that I have interacted with in over my 50 years in the automobile business! Thank you, Skip have interacted with in over my 50 years in the automobile business! Thank you, Skip More

They explained their operation and did a much better job explaining the service contract we have on our truck. They were friendly, easy to work with, and considerate of our vehicle. We will return to this explaining the service contract we have on our truck. They were friendly, easy to work with, and considerate of our vehicle. We will return to this facility. More

I was happy with the quick service I received here last Thursday. The lounge was big and comfortable and I was able to get online and get my school work done while I waited. Thursday. The lounge was big and comfortable and I was able to get online and get my school work done while I waited. More

Excellent service. , Paul listened to my concerns, addressed them thoroughly and was prompt. I travel from Maine to New Hampshire because of Key’s team. Again, Thank You , Paul listened to my concerns, addressed them thoroughly and was prompt. I travel from Maine to New Hampshire because of Key’s team. Again, Thank You. More

Very accomodating and will to assist with anything. Great dealership to do business with I had a wonderful buying experience. Charlie went above and beyond answering all my questions, and finding the b Great dealership to do business with I had a wonderful buying experience. Charlie went above and beyond answering all my questions, and finding the best vehicle to suite my needs. More

Service manager listened to our concerns and was very kind, even though they couldn’t find out what the problem was. kind, even though they couldn’t find out what the problem was. More

Fast and friendly service and the price was what I expected it to be. Thanks expected it to be. Thanks More