Kia AutoSport Columbus - Service Center

We have been buying and servicing our vehicles at KIA Autosport of Columbus for more than 15 years. Every experience has been terrific, including this service appointment. Everyone is great: the greeter, Autosport of Columbus for more than 15 years. Every experience has been terrific, including this service appointment. Everyone is great: the greeter, service advisors and the general manager who was very helpful. More

I can’t thank Kia Autosport Columbus enough! After years of frustration at two other dealers who couldn’t figure out my car’s issue since 2022, the service tech here recognized the problem from After years of frustration at two other dealers who couldn’t figure out my car’s issue since 2022, the service tech here recognized the problem from just a photo. His expertise, paired with Melanie’s excellent communication and patience in handling my calls and emails, made the entire process smooth and stress-free. They set realistic expectations, worked quickly toward a true solution, and gave me confidence that—even if the first suspicion wasn’t correct—they’d keep working until my car was fixed. Thankfully, their suspicion was indeed correct and the car is running great now, and I avoided being stuck in a rental for 4+ weeks like the other dealers quoted me. The experience at Kia Autosport Columbus was night-and-day compared to anywhere else and absolutely worth the 1.5 hour drive I made. I’ll never take my car anywhere else. They’ve truly earned my trust and loyalty. More

I appreciate the customer service by the service department . Mr. Scott Boyle is awesome and did a great job with me. He explains and breaks down and helps identify the problem. Mr. Osef always gr department . Mr. Scott Boyle is awesome and did a great job with me. He explains and breaks down and helps identify the problem. Mr. Osef always greets me with a smile and is very respectful. Thank you Kia More

Everytime I call for service I am able to get an appointment and get the work done correctly. Ms. Brenda always takes care of my account and it is much appreciated that she knows us when we call in appointment and get the work done correctly. Ms. Brenda always takes care of my account and it is much appreciated that she knows us when we call in to schedule our service. More

Ms. Brenda and Tyler get 5 stars, but the dealership only gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda w gets 4. There's always room for improvement. I was greeted immediately and directed inside to the service department for my appointment. Ms. Brenda walked me through what I'd be in for today and went over some upcoming services that were recommended. The waiting area is stocked with coffee, water, and various snacks. Comfortable seating, TV, and plugs for your electronics if you need them. I was told it would take about an hour and a half, but they were finished in just under an hour. Awesome job. More

Thank you, Miss Brenda for getting me in to get the recalls taken care of. recalls taken care of. More

THE SERVICE DEPARTMENT PERSONNEL ARE FRENDLY AND EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICL EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICLE. THE SERVICE PERSONNEL ARE VERY PROFESSIONAL. More

The relationship with this dealership started off really really rocky but it's improved some really rocky but it's improved some More

Everyone was nice and even opened the door for me. Never had that happen anyway by far Never had that happen anyway by far More