Kia of Dayton - Service Center

The employees at Kia Huber Heights were amazing. They listened to all our concerns and never made us feel bad for adding requests to our initial call. When they found out our vehicle was being given They listened to all our concerns and never made us feel bad for adding requests to our initial call. When they found out our vehicle was being given to our son in the military who was taken advantage of by a car dealership where he is stationed, they went above and beyond our requests to make sure the car was going to be reliable and dependable for a long time. We are extremely pleased with the service we received and wouldn't hesitate to use them again. The peace of mind alone knowing our son would be safe was priceless. More

Service as promised. Work began as soon as the paperwork was complete Work completed in the timeframe promised Work began as soon as the paperwork was complete Work completed in the timeframe promised More

Big improvement in service department since my last visit, when i swore I'd never go back. Tom in service was absolutely wonderful to work with. Prompt. Knowledgeable. Caring. What good service u visit, when i swore I'd never go back. Tom in service was absolutely wonderful to work with. Prompt. Knowledgeable. Caring. What good service used to be all about!!! More

Very prompt, professional, friendly. I was early to my appointment, and they checked me in and had the time, so started to work on it. Was back on the road 15 minutes after my original I was early to my appointment, and they checked me in and had the time, so started to work on it. Was back on the road 15 minutes after my original appointment. More

MADE ME FEEL WELCOME, WAITE ON MY CAR TO BE SERVICE FOR RECALLS. MANAGER DROVE ME TO SHOPPING CENTER AND PICKED ME UP WHEN MY CASR WAS READY. SUPER SERVICE RECALLS. MANAGER DROVE ME TO SHOPPING CENTER AND PICKED ME UP WHEN MY CASR WAS READY. SUPER SERVICE More

Always helpful and efficient! Thankful for their feedback and ability to answer any questions I have. Thankful for their feedback and ability to answer any questions I have. More

If you’re looking to buy a new Kia or get your Kia serviced, Kia of Dayton is the perfect choice. Sales team, customer service, and the service department are excellent. The process is smooth and easy serviced, Kia of Dayton is the perfect choice. Sales team, customer service, and the service department are excellent. The process is smooth and easy. The service department not only does a great job but gets your vehicle done in a timely manner! More

This location is always run very well. I know how these surveys work. Unless perfect scores are given it’s looked at negatively at the corporate level. A “B” is a good score on a report ca I know how these surveys work. Unless perfect scores are given it’s looked at negatively at the corporate level. A “B” is a good score on a report card but if I was to score an 8 out of 10, or a good instead of great, it’s looked at negatively. Employees and managers are human so NOTHING and NO SERVICE is ever perfect, but I think it’s ridiculous to always expect perfect scores. That’s one reason why I always give perfect scores. Another reason why I always give perfect scores is to offset hyper negative customers. Often times customers don’t get what they want, but quite often what customers want can be unreasonable, but they still run home eager to give emotionally motivated negative scores, so I give perfect scores to help offset those morons. I personally don’t like the survey culture that society has created for itself over the last several years. Executive management should do their own evaluations rather than having customers do their jobs for them. But unfortunately the barn door has already been opened so I will always give perfect scores to help corporate America sleep better at night. May whoever read this have a blessed day. More

Awesome quick service, there was a clean waiting area. Friendly customer service. Offered coffee or water while I waited. Friendly customer service. Offered coffee or water while I waited. More

I was able to get an appointment the following day, they fixed the issue as well as checked a recall I was not aware of, and gave me the suggestions for upcoming maintenance fixed the issue as well as checked a recall I was not aware of, and gave me the suggestions for upcoming maintenance More