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Kia of Irvine

Irvine, CA

Overview
Reviews
4.4
450 Reviews
Call Dealership (833) 290-7156

45 Oldfield

Irvine, CA

92618

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Showing 450 reviews

September 17, 2025

Great customer service. Very timely and thorough. Quick on getting the details on what’s the problem is. Quick to repair and get you on your way. More

by Lisa Houser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 18, 2025 -

Kia of Irvine responded

Lisa, we're pleased to hear our team was thorough and timely at Kia of Irvine. Thank you for sharing your experience with us!

September 12, 2025

Amanda was great to work with to resolve a whirring noise in my 2024 EV9. The service was excellent; they provided me with a loaner car, washed my car, and even charged it! More

by Sunshine100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Sep 12, 2025 -

Kia of Irvine responded

Thank you for choosing Kia of Irvine and for sharing your experience! We’ll be sure to let Amanda and the service team know how much you appreciate their excellent work.

September 10, 2025

comparing this dealership to others that I have experienced with, this dealer is average. for 2 + years of having car maintenace at this place, we have encountered with only 2 nice service agents, More

by manitall
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brad brookes
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September 08, 2025

Friendly service. The Service done at promised time. Ricardo is a pleasure to work with More

by Oakmetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Sep 09, 2025 -

Kia of Irvine responded

The entire team at Kia of Irvine is so glad we earned your business. Thanks so much for your kind words!

September 03, 2025

Brad was easy to deal with and answered all of our questions. Our service was done quickly More

by Sleemeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad service
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Sep 04, 2025 -

Kia of Irvine responded

Thank you for sharing your positive experience with Kia of Irvine, Sleemeis! We'll be sure your kudos reach Brad.

August 29, 2025

Took in for oil change next morning three lights come on for service not good More

by youngflo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
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Aug 29, 2025 -

Kia of Irvine responded

I'm sorry you were not completely satisfied with your service. We rely on feedback from our customers to make improvements where necessary, and we invite you to please reach out if we can further assist you at this time. Thank you, Christian Viera - Service Manager - 951-520-6189

August 29, 2025

Ricardo was helpful and friendly. He texted me with recommended services for my Kia Soul and completed the ones I selected in a reasonable amount of time. Shuttle service was free and More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Sep 02, 2025 -

Kia of Irvine responded

Hi David, we're glad Ricardo and our team made your first visit to Kia of Irvine a success! We look forward to assisting you in the future, and we're happy you enjoyed the snacks too!

August 28, 2025

Great customer service and friendly. I trust their mechanics. Brad Cooper is very helpful like all the other reps. I would totally recommend others More

by Auntdidis22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Cooper
Report | Print
Aug 29, 2025 -

Kia of Irvine responded

We're thrilled to hear you've been so well taken care of by Brad and the team! Thank you for choosing Kia of Irvine and for your glowing recommendation.

August 20, 2025

I have a service plan that was sold as covering all services for the car for 3 years, from this same dealership. However, it turns out the plan only covers oil changes, and I was charged for the cabin More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Fahim, Mike Khartibal
Report | Print
Aug 22, 2025 -

Kia of Irvine responded

John, I'm sorry to hear about the confusion with your service plan. We strive for transparency and it's concerning that this wasn't clear from the start. I'd like to review your plan details and address any discrepancies personally, so please reach out when you can. Thank you, Christian Viera - Service Manager - 951-520-6189

August 14, 2025

Friendly and reliable. I’ve been servicing my Telluride here for the last year and I highly recommend them. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arsany
Report | Print
Aug 14, 2025 -

Kia of Irvine responded

Javier, thank you for sharing your experience! We love hearing that our customers can count on our team for excellent service. Your recommendation truly means the world to us, and we look forward to seeing you again at Kia of Irvine!

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