Kia of Irvine

Took in for oil change next morning three lights come on for service not good for service not good More

Ricardo was helpful and friendly. He texted me with recommended services for my Kia Soul and completed the ones I selected in a reasonable amount of time. Shuttle service was free and He texted me with recommended services for my Kia Soul and completed the ones I selected in a reasonable amount of time. Shuttle service was free and driver was very friendly. Staff upon pickup of the car were friendly and efficient. We enjoyed the free snacks in the waiting area and in the shuttle. First time here - we will be back. More

Great customer service and friendly. I trust their mechanics. Brad Cooper is very helpful like all the other reps. I would totally recommend others I trust their mechanics. Brad Cooper is very helpful like all the other reps. I would totally recommend others More

I have a service plan that was sold as covering all services for the car for 3 years, from this same dealership. However, it turns out the plan only covers oil changes, and I was charged for the cabin services for the car for 3 years, from this same dealership. However, it turns out the plan only covers oil changes, and I was charged for the cabin air filter. So either the plan was a scam, or the service dept is charging for services that are included in my plan. Either way, I feel misled and/or ripped off. More

Friendly and reliable. I’ve been servicing my Telluride here for the last year and I highly recommend them. I’ve been servicing my Telluride here for the last year and I highly recommend them. More

Making an appt was easy & convenient. I was helped promptly by Andrew, who's a great communicator. In my 5 or 6 times of having my car serviced, he was the first consultant to ask if I I was helped promptly by Andrew, who's a great communicator. In my 5 or 6 times of having my car serviced, he was the first consultant to ask if I wanted my car washed! He checked to see if i needed transportation, directed me to a clean lounge, updated me with what my car needed, and even got me out of there 30 minutes earlier than promised. I will be scheduling my service with Andrew going forward. More

I’ve been to many dealerships and none has given me the service I receive every time I visit. Ricardo in service was kind and professional. He helped explain to me what service was needing and what to expe service I receive every time I visit. Ricardo in service was kind and professional. He helped explain to me what service was needing and what to expect coming up. Thumbs up to everyone. More

I have had several issues with the car itself, but Kia of Irvine, and in particular Andrew, have been extremely diligent in getting them resolved. They are always friendly and efficient at this dealership. Irvine, and in particular Andrew, have been extremely diligent in getting them resolved. They are always friendly and efficient at this dealership. More

Kia of Irvine customer service continues to exceed expectations. I have been a very satisfied customer for last 10 years expectations. I have been a very satisfied customer for last 10 years More

Great customer service had my car in for body estimate was only at body shop for the day.had it back at dealer with hours. All my questions were answered about work that will hopefully be covered by corp was only at body shop for the day.had it back at dealer with hours. All my questions were answered about work that will hopefully be covered by corporate. Great service 👏 More