Kia of Stockton

Had a great experience purchasing a vehicle with Oscar at Stockton Kia, ended up buying the 2025 Carnival Hybrid! Thank for your help with our purchase Oscar! Stockton Kia, ended up buying the 2025 Carnival Hybrid! Thank for your help with our purchase Oscar! More

Love the vehicles from this dealership but the service department needs customer service training. They are very quick to charge for everything but they don’t really talk to you about what’s happening. Ye department needs customer service training. They are very quick to charge for everything but they don’t really talk to you about what’s happening. Yes, I was told upfront about the cost but they don’t try to work with you and your budget. I walked in to get my car, nobody was there and 2 workers walked right by me without saying anything. Finally, an employee came in and I paid but they neglected to let me know that if I paid credit, I would be charged more than for debit. I had to ask why my total was more than I was told. More

Although identifying the source of an intermittent oil leak wasn't resolved immediately, the service department was very helpful and persistent. leak wasn't resolved immediately, the service department was very helpful and persistent. More

Good services and excellent quality 👌front desk agent are very professional and very helpful also I'll recommend this dealer are very professional and very helpful also I'll recommend this dealer More

Very good customer service Oscar was very nice and polite salesman very helpful knowledgeable nice salesman very helpful knowledgeable nice More

Worst car dealer experience. The sales representative doesn’t know the car features. We picked up EV and ask about the tax rebate and his response is to talk to tax professional. The sales representative doesn’t know the car features. We picked up EV and ask about the tax rebate and his response is to talk to tax professional. I ask if the car have spare tire and he said he doesn’t know. We picked up the car with 31% battery only and he said they are closing and their charger is slow. I ask for charge car and he said they don’t do that. They ask for 5k down and did not take good care of our transaction. He even forgot to connect the phone to our new car. Very disappointed More

We had a great experience with our purchase of new vehicle; sales person Mathew Rueda was pleasant to speak with, addressed all our questions and did not make us feel pressured to buy. He was patient vehicle; sales person Mathew Rueda was pleasant to speak with, addressed all our questions and did not make us feel pressured to buy. He was patient and very helpful in going through the car features and setting up the Kia app that came with the car. More

Jessie always gives great customer service ! ! At Kia if Stockton the service team are always so friendly and helpful. ! At Kia if Stockton the service team are always so friendly and helpful. More

Very customer focused. Excellent service. Paul was very engaging, patient and helpful with providing me photos and answering questions about the car and explaining the dif Excellent service. Paul was very engaging, patient and helpful with providing me photos and answering questions about the car and explaining the difference between models. Very enjoyable experience working with him and the team. Everyone was very customer focused without being pushy. More

Lot of sick calls. You need to update people on status of their car. Instead of one hour it was almost four hours. Would be nice if someone came to waiting room and to You need to update people on status of their car. Instead of one hour it was almost four hours. Would be nice if someone came to waiting room and told customer it will be 4 hours because of sick calls. Then I could have left and came back. More