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Kia of West Chester

West Chester, PA

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Reviews
Vehicles
3.8
245 Reviews
Call Dealership (610) 429-3500

326 Westtown Rd

West Chester, PA

19382

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Showing 245 reviews

February 22, 2024

Very efficient. The waiting time was minimum and the car was ready on time. The location seems crowded but it is temporary More

by M R
Recommend Dealer
Yes
Employees Worked With
Dan
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February 09, 2024

Desk gentlemen were outstanding. . they were courteous and the estimated waiting time was accurate.thanks More

by Andykelleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Gorman
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January 08, 2024

Took my wife's Kia to the new site in West Chester this morning for a "supposed recall" and for the second time was told her car does not need it. Supposedly, they had the wrong vehicle listed. While there More

by ulinski705
Recommend Dealer
No
Employees Worked With
Sharif Aly
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Jan 08, 2024 -

ulinski705 responded

Took my wife's Kia to the new site in West Chester this morning for a "supposed recall" and for the second time was told her car does not need it. Supposedly, they had the wrong vehicle listed. While there, asked them to remove the old oil sticker and put the new one for the oil change we had done a few months ago. Never received the $150 Master card for getting 4 new tires that the purchase allowed. A couple months ago had made arrangements to take her car down to see if she could get a good deal on trade in. Never heard from their salesperson. Have bought 4-5 cars from them, but service and integrity apparently have changed with them. Very disappointed!

January 04, 2024

A shout out to my sales consultant Victor. I felt like a customer should. He treated me with respect and was very helpful in getting me the deal I wanted. I would recommend this team at West C More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Davis
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December 30, 2023

They do not honor written contracts. We have a service contract for oil changes etc. Their service deparment makes their own rules. More

by joeventresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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December 29, 2023

Everything was just great and I would refer them for service to my friends to get service with them More

by tyson.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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December 28, 2023

The new kia service center in West Chester was a great experience. Friendly customer service with timely service on my car! More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Komisarek
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December 21, 2023

Dan was attentive and informed me of everything that was going on with my car. More

by Christine Santoleri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Jean-Luc Twyman
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December 05, 2023

Dan Komisarek of Jim Sipala (Kia of West Chester) made sure I was comfortable and kept me informed of the progress of the service call. More

by noreen.shoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Komisarek
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November 30, 2023

Recently, I purchased a 2021 Kia Sportage EX (SUV) from Kia of West Chester, PA. The overall service provided by Chris, Kyle, the Service Team and the Management Team was exemplary (106%). I recommend thi More

by Delores Y. Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Harmon and Kyle
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