Killeen Ford

They wait over 30 days to payoff your trade, they wait 6 - 8 weeks to obtain your registration. After the deal was done, I received my keys and 'freshly detailed' new vehicle which had streaks all over it a - 8 weeks to obtain your registration. After the deal was done, I received my keys and 'freshly detailed' new vehicle which had streaks all over it and could barely see out of the windshield. Finance department makes commission on the increased finance rates you shouldn't have to pay. If you're a disabled vet, you get 'below invoice' pricing, but the owner still makes around 10 grand on the deal!!!? After numerous calls and complaints, I'm told all of this is due to their large sales volume. If you can't support the sales volume, then the manager/owner should increase the staff. It's actually a means of monopolizing your money as long as possible and retaining interest as long as possible. The customer ends up getting late payment notices on the trade they traded over 30 days prior. Of course the response is it's their policy. Service department won't even pick up the phone so I could order parts/accessories! Probably best, got them cheaper on EBay. 2nd vehicle purchased from Automax Ford, 2nd mistake. There won't be a third. More