Kindle Chrysler Dodge Jeep RAM - Service Center

I broke down and had to have car tow ed was inder ex tended con tact got rent al need ed fir wirk but did ed use it tended con tact got rent al need ed fir wirk but did ed use it More

Our experience with Bill Rogers has always been first class. Over the course of several purchases and years of service, Bill has been a true and honest professional, and a pleasure to deal with. So muc class. Over the course of several purchases and years of service, Bill has been a true and honest professional, and a pleasure to deal with. So much so that we enjoy our service visits because we look forward to stopping in to see him. Thank you Bill for taking such great care of our family and friends. More

BEWARE OF THE SERVICE DEPARTMENT!!!! I have to warn BEWARE OF THE SERVICE DEPARTMENT!!!! I have to warn you about this dealership for your own safety. I have been going there the last few years and e BEWARE OF THE SERVICE DEPARTMENT!!!! I have to warn you about this dealership for your own safety. I have been going there the last few years and experienced problems almost everytime. I took one car in to be looked at to pass inspection. After spending lots of money, it failed inspection. I was surprised when the same thing happened with a different car. Every time I call them, I have to speak with at least two people to ask for the service department...inefficient. Then when I actually get thru...Linda sounds annoyed like I am bothering her. It was not just my family either, apparently it is her personality. Hey Kindle, how about a direct phone line dedicated to the service department? I took it across the street to the other dealer and my experience was so amazingly positive and professional I was shocked I had been putting up with Kindle for so long. I am more than annoyed that they have the Chrysler dealership for the area. They do not deserve it. Recently, our third car went in for service to Kindle and a few weeks later we broke down an hour north because they had not properly installed the brakes and smoke was pouring out of the car. The very last time we dealt with them, this week, they replaced two tires. They lowered the spare under the car and never raised it back up properly. We were driving up to AC last night and we heard a noise under the car every time we went over a bridge. Sounded like a scraping or a weird clank right under my feet. I was scared. Once off the garden state parkway, we got to a safe location, parked the car and noticed the tire dangling a mere four inches from the road. Who does this? How can you miss a detail like that? You are supposed to be a flippin mechanic. Double, triple check, HELLO? We had to drive five miles like that to get to a sunoco garage which was closed. Thank God there was a Pep Boys opened late who raised the spare for us and felt sorry for us enough to not charge us a dime. The icing on the cake is the mechanic at Pep Boys (45 minutes north) said he heard "horror stories" about Kindle Ford. He also admitted it could happen anywhere. But three strikes Kindle, you are out. My family will not be returning for repairs. You can't make this stuff up. This is a true story. These are issues of personal safety. They have put our lives in danger. Do you want that for your family? More

My parents have purchased their last few cars from Kindle and have all of their service work done there also. When my father passed away last year I began to take my moms vehicle in for service. I have fou and have all of their service work done there also. When my father passed away last year I began to take my moms vehicle in for service. I have found that the service personnel are extremely helpful, courteous and accomodating. This includes the courtesy van drivers, the payment counter personnel and of course Luke Wilson. May I also comment that the waiting area and rest room is very clean and the Keurig coffee maker helps you get thru the wait. More

Blaine was simply fantastic. Took us in on a Saturday & found the most cost effective solution to repair our Explorer. He is the reason that we will come back to look for a new car when this one needs t & found the most cost effective solution to repair our Explorer. He is the reason that we will come back to look for a new car when this one needs to be replaced. More

We just moved to this area last February and we own two explorers and a mustang. We have been in for service for all three vehicles. Blaine checks us in and runs the quick lane. If he was the first face pe explorers and a mustang. We have been in for service for all three vehicles. Blaine checks us in and runs the quick lane. If he was the first face people were seeing at my business I would be very pleased. He is always pleasant, dependable and kind. My dealings with him have been impeccable. Please be sure that he gets the credit he deserves. The only negative experience we had with Kindle was with a serviceman named Luke or Lucas. We brought our old Explorer in for major service as our teenage daughter just got her liscence and this will be her car. We had it serviced for a brake problem last year by our mechanic in CT who commented on what good shape it was in for it's age. Lucas told us that he would not work on the car because it was in dangerous condition but that he would give us a good deal on a trade in. A third mechanic just confirmed the opinion of the first mechanic stating that the car is in good shape for it's age (95). I'll leave this matter in your hands but have requested that he not go near any of our vehicles. This is not how I would treat a loyal customer. Sincerely, Kelly Bomd More

Blaine Paynter is an asset to your Kindle Auto Plaza Team. I was greeted promptly and with a smile from Blaine. He treated me as if we were old friends and knew each other for years. He set my expectat Team. I was greeted promptly and with a smile from Blaine. He treated me as if we were old friends and knew each other for years. He set my expectations from the beginning and assured me that my vehicle would taken care of. He periodically checked on my vehicle to give me updates and how much longer until it was completed. Blaine is the reason why I will keep coming to Kindle for my service needs (even though I didn't buy my car there) and future vehicle purchases. When I received the invoice for the work done, he explained everything in detail of what was done, and why it was needed. There was nothing left unturned. This gentleman needs to be seriously considered for upper management due to his extreme customer service. More

I had been experiencing several electrical issues with my 2007 Dodge Caliber for quite some time with no resolution from another dealership and spent a few thousand dollars in the process. The great staff a 2007 Dodge Caliber for quite some time with no resolution from another dealership and spent a few thousand dollars in the process. The great staff at Kindle was able to completely fix my issue and took great care to help me resolve what nobody else could. They have made a customer for life. More

Service was excellent and prompt. Service Manager was very professional and a pleasure to deal with. Service Advisor was also very helpful - he found the problem immediately and scheduled the servic very professional and a pleasure to deal with. Service Advisor was also very helpful - he found the problem immediately and scheduled the service which was done in a very timely manner. Very pleased with the service and the professional handling of my problem. More

No matter how busy, or how hectic her day is Linda ALWAYS greets me (and all customers) with a warm smile and makes service the most pleasant thing I do that day! Even when things do not go as planned Linda greets me (and all customers) with a warm smile and makes service the most pleasant thing I do that day! Even when things do not go as planned Linda handles the situationa and makes it painless! More