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Kings Mazda - Service Center

Cincinnati, OH

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252 Reviews

252 Reviews of Kings Mazda - Service Center

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September 16, 2020

I purchased my car 2 years ago at Kings Mazda. Great experience. I have it serviced there even though it is farther from my home. Service people are great and they don't tell me I need something done More

by JAMBURN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Joe
Sep 16, 2020 -

Kings Mazda responded

Thank you for entrusting us with your vehicle! Thanks also for the nice review. Rick Royer, General Manager

September 16, 2020

I felt safe which is needed in today’s world. Everything was done in a professional way. I appreciate that. I was told how long the service may take and I was not disappointed. More

by NOMBERG46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
Sep 16, 2020 -

Kings Mazda responded

Thank you for servicing your vehicle with us! Rick Royer, General Manager

September 16, 2020

Service department was fully booked for the day, but they were able to fit me in on short notice. Much appreciated, and service was great and friendly. A+ More

by SCOTT.WHERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
Sep 16, 2020 -

Kings Mazda responded

Scott, Glad you got in, and thank you for letting us service your vehicle! Rick Royer, General Manager

September 15, 2020

Kevin was amazing. He made sure I knew what was going on with my car at all times! He is an amazing asset. I will always use Kings Mazda. More

by LINDSAYMARIE1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin service
September 15, 2020

You said free oil change change for your car for as long as you own it and you kept your word I like that. Thanks. Bud More

by BUD4625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 15, 2020

Came in for free oil change since I bought the car at this dealer. Got prompt service and was called an hour later to pick it up. Good deal! More

by Stopaskingmetofeedback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 15, 2020

Wonderful friendly service, as always. Everyone at Mazda is always more than helpful and gets my services done in a timely manner. I appreciate that. More

by ElizabethM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 15, 2020

Took more than two days for them to figure out what was wrong w/ my car (a broken transmission mount). I wish Tony had communicated w me more effectively. Then when I got your price, I took it somewhere el More

by hkcohen12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony in service
September 15, 2020

I love the service department at Kings. I feel they are honest . They always do a good job and are quick. This would keep me buying at this store. More

by LINDAM45005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 15, 2020

Computer/software wasn’t working to provide detail of tire wear and safety checks included with my oil change and tire rotation. The customer service rep looked at the tires and estimated wear at my requ More

by JANSLING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
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