Kings Mazda - Service Center

Great customer service Kevin was great! I stopped in right before 5pm and Kevin was welcoming and professional. Kevin put me in a loaner and told me he would call me the fo Kevin was great! I stopped in right before 5pm and Kevin was welcoming and professional. Kevin put me in a loaner and told me he would call me the following day with results. The following day Kevin called and explained the repairs needed and answered my questions. My car was promised the following day and as promised was ready to go. Thank you Kevin and Kings Mazda. Your customer service is always top notch. More

The Fix! i went in for a recall N/C and had an oil change, Rotation & balance Air filter and other services .Great job Tommi you got me in and out ASAP. Man i went in for a recall N/C and had an oil change, Rotation & balance Air filter and other services .Great job Tommi you got me in and out ASAP. Man my car is fast. Thank you! see you in 3 Mths. More

Confient, happy Everyone in this department is so kind and helpful, they make you feel very comfortable and treat you like family. Pat is always the service advisor I Everyone in this department is so kind and helpful, they make you feel very comfortable and treat you like family. Pat is always the service advisor I deal with, he is always so helpful and informative. Thank you Pat and Kings Mazda , I chose you over my Cadillac. More

Service Excellence Every Time!!! I have worked with Pat the last two times I brought my car in for service. In both instances, he was patient, explained thoroughly what the Service d I have worked with Pat the last two times I brought my car in for service. In both instances, he was patient, explained thoroughly what the Service department would be doing to my car, and followed up with a phone call when the service was completed. Keep up the excellent service!!!! More

Service department Thank you for a great service that was very appreciated.specialy Brandon Calloway And service manager Scott Wilson..my daughter my daughter leaves ou Thank you for a great service that was very appreciated.specialy Brandon Calloway And service manager Scott Wilson..my daughter my daughter leaves out of town. Is hard to have her call here Again thank you 😊 for a prompted oil change. More

Service Excellence My last several visits have been with Pat Gallagher. He is always attentive, professional, returns calls promptly and when promised, and takes time to My last several visits have been with Pat Gallagher. He is always attentive, professional, returns calls promptly and when promised, and takes time to explain my vehicles issues with me along with reviewing all my options, costs, and whys. Thank you Pat for your stellar customer service and care. More

Fantastic service just when we needed it. Tim Harpe and Pat were available to help turn a tragic situation into a good one. My battery was dead at 4:44pm and I needed to be in surgery the nex Tim Harpe and Pat were available to help turn a tragic situation into a good one. My battery was dead at 4:44pm and I needed to be in surgery the next morning at 5am. They had me out of there in less than a half hour. On the road with new battery and car running smoothly. Great service. And surgery went on as scheduled. On the way to recovery. Thanks guys, Sincerely, Mary & Al Sims More

Friendliest Service We've Ever Experienced! We were travelling from Canada when we lost the smart key to our vehicle. The service advisor we dealt with, Pat Gallagher, has got to be the nicest m We were travelling from Canada when we lost the smart key to our vehicle. The service advisor we dealt with, Pat Gallagher, has got to be the nicest man on the face of the planet! He turned our very stressful situation into an enjoyable experience. Thank you Pat!!! The dealership was even willing to work with us before the service department was open, so a big shout out to Jason Baker who was extremely helpful and friendly as well! Cheers from Canada! More

Don't trust the service department I've taken my 2009 Mazda 3 to this Mazda dealership over the last couple of years for oil changes, service, etc. Last month I took my car there for my I've taken my 2009 Mazda 3 to this Mazda dealership over the last couple of years for oil changes, service, etc. Last month I took my car there for my free oil change and a diagnostic of a new noise I was hearing. They said they couldn't hear the noise so they couldn't do a diagnostic, but charged me $90 anyway. They also didn't do the oil change. They did manage to find my rear sway bar links were bad and said I had to fix it immediately. Normally I would have just said to do what needs done, but I wasn't happy with the $90 useless charge so I didn't have them fix my car. Since then, I have taken my car to two separate mechanics to fix the rear sway bar links and both of them said there was nothing wrong with my car. Each of them even read the diagnostic from Mazda and said the diagnostic didn't match what they saw on my car. Both would be more than happy to replace them if I wanted to waste my money though. Now I feel like a fool. I have always completely trusted Mazda, but two separate mechanics have told me they were just trying to sell me something I didn't need. I am getting to the point of wanting to buy a new car. I am considering a Mazda (since I still LOVE mine after 8 years). However, I absolutely refuse to buy anything from this dealership. Completely dishonest. DON'T TRUST THIS DEALERSHIP!!!! (BTW - if you have to call and talk to the service department person and she is a lady with a scratchy- hang up and call another day/time. She is rude and ignores complaints) More

Always great service! Amazing place, wonderful people in the service department always very helpful and extremely polite and friendly. Usually in and out Without a long wai Amazing place, wonderful people in the service department always very helpful and extremely polite and friendly. Usually in and out Without a long wait. Will continue to bring my car here. More