Kirby Subaru of Ventura

I've had brand loyalty to Subaru for over 30 years. Because of Rick Dennis (my sales associate this week), I also now have brand loyalty to Kirby Subaru. Rick knew the cars-- he spent (literally) hou Because of Rick Dennis (my sales associate this week), I also now have brand loyalty to Kirby Subaru. Rick knew the cars-- he spent (literally) hours with me, I had to go home and bring my instrument to make sure it would fit...he helped with that, he stayed VERY late to deliver the car---always with patience and kindness. He handled the negotiations in a way that felt like he was representing both me AND the dealership--no small feat! His manners were impeccable----and as a female consumer, I felt respected and understood at all times. I hope that Rick Dennis is still at Kirby when I buy my next Subaru! More

I had an excellent experience working with Francisco Vazquez while purchasing my second car. From the moment I arrived, he was friendly, professional, and genuinely focused on helping me find the right Vazquez while purchasing my second car. From the moment I arrived, he was friendly, professional, and genuinely focused on helping me find the right vehicle rather than just making a sale. Francisco took the time to understand what I was looking for, answered all of my questions clearly, and never made me feel pressured. He was knowledgeable about the different options available and helped guide me toward a car that fit both my needs and budget perfectly. What really stood out was his patience and honesty throughout the entire process. He made everything smooth and stress-free, from test driving to final paperwork. It’s clear he truly cares about his customers and takes pride in providing great service. I highly recommend Francisco Vazquez to anyone looking for a reliable and trustworthy car salesman. I would absolutely work with him again in the future. More

All employees encountered seem to provide good service. The only problem was some greasy fingerprints in the frivers area on seat, steering wheel and local surfaces. We were there for a 6 month servi The only problem was some greasy fingerprints in the frivers area on seat, steering wheel and local surfaces. We were there for a 6 month service More

I previously purchased a Crosstrek with Tim Miller. This time I worked with Tim again, I did a trade up for another Crosstrek. I'm very happy, both Tim and Val made the whole process so easy. This time I worked with Tim again, I did a trade up for another Crosstrek. I'm very happy, both Tim and Val made the whole process so easy. More

I love Kirby Subaru for many reasons. I have ner had a bad experience here. All staff is professional, courteous, competent and friendly. Buying a car here is stress- free and the sale I have ner had a bad experience here. All staff is professional, courteous, competent and friendly. Buying a car here is stress- free and the sales staff is knowledgeable and not pushy. The mechanics and service staff are also efficient and friendly. Every visit has been a pleasant experience and I feel like a valued customer every gisit. More

Quick. On time. All options are explained well in cost, need, options. A very clear view of what I need to keep this vehicle on the road and all of us safe. On time. All options are explained well in cost, need, options. A very clear view of what I need to keep this vehicle on the road and all of us safe. More

Kirby has always taken care of me with purchasing a vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the vehicle and with service with absolutely no issues. And my last service appointment received the same professional service as I have received in the past. More

Very professional and love the snacks they offer. Turn around time for service was fast. Turn around time for service was fast. More

For 30+ years we were loyal Galpin Ford customers. It was okay but nothing special...just another number in their system. At Kirby I have my very own service rep, Gabby... Now THIS is how service i It was okay but nothing special...just another number in their system. At Kirby I have my very own service rep, Gabby... Now THIS is how service is intended to be. Thumbs Up all the way around. More

I always feel well taken care of by friendly and professional staff who keep me updated in a timely manner as to the progress of the repairs to my 2001 Forester. professional staff who keep me updated in a timely manner as to the progress of the repairs to my 2001 Forester. More