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Klick Lewis Chevrolet - Service Center

Palmyra, PA

4.0
63 Reviews

63 Reviews of Klick Lewis Chevrolet - Service Center

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April 23, 2025

Service is great as always. Just concerned with the oil issue I’m having. Never put oil in a truck before the service was due now it seems every 3500 miles or less I have to add More

by starr704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

April 23, 2025

Service is great as always! They are quick, generous and on time in getting my car done! More

by bkristich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Thank you for choosing Klick-Lewis, INC. as your first choice for all your automotive needs! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Klick-Lewis, INC.!

April 23, 2025

I had a good experience with my service. Waited an hour and a half which seems to be about the average for basic service. They accepted a coupon upon payment and everything was fine with my More

by bwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 23, 2025

We bought several cars from Klick Lewis. We appreciate the great sales and service teams! More

by brixius1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Klick-Lewis, INC.

April 23, 2025

Great customer service but forgot about my free oil change because the manager forgot the mention it to the staff about it but very friendly people and Great customer service More

by hotmike1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bellaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Reinbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Fitterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Klick-Lewis, INC.

April 23, 2025

Service writers and managers are very professional ,good service department ,all personnel are very polite. More

by dceresini0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Depugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Reinbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

We're glad to hear you found our staff courteous and professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

I like this dealership and the sales ppl like Theresa and Sam we are getting to know them well . More

by cswenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Klick Lewis Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

To buy a vehicle is great but the service is a rip off changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle wa More

by outdoorsbound17963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Feb 12, 2025 -

Klick Lewis Chevrolet responded

Blaine, Our service department strives to provide a best-in-class experience. To achieve this, proper communication is key, and, in your case, we failed to properly communicate why the cost to repair a brake light bulb was $45. Klick Lewis uses the Alldata Repair Labor Time Guide to determine repair time. Alldata is an industry standard Labor Time Guide. All our technicians are paid based on these published labor times. For a 2016 Silverado 1500 the repair time for one rear brake light is .4 hours. You were only charged .2 hours labor because repairs like bulbs are generally discounted. Thank you for your business and if you have any questions, please call our Service Manager, Todd Young. The Klick Lewis Service Team

March 04, 2023

Took my car in for inspection. Richard depugh in the service department was great. He was super nice and very helpful. And my car got done very quick. And they were quick to give More

by destinyflower54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard depugh
Mar 04, 2023 -

destinyflower54 responded

Trust was definitely earned.

February 16, 2023

This service department is horrible flat out horrible. Nobody in that whole department returns a phone call at all it’s ridiculous! I just came and took my mothers car after it sat for 2 days not even bei More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and the manager
2
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