Klick Lewis Chevrolet - Service Center

I recently moved to the area, and had received a forwarded postcard from my previous dealership indicating that there was a recall on my vehicle. I called Klick Lewis and the phone was answered by forwarded postcard from my previous dealership indicating that there was a recall on my vehicle. I called Klick Lewis and the phone was answered by Alex Risser. He was very friendly and prompt with answers, which provided a sense of assurance that he knew what he was talking about. I had inquired about how long the repair would take, and without having to ask, Alex provided me with an opportunity to schedule an appointment as soon as possible. Upon arriving, Alex greeted me and explained that the repair shouldn't take any longer than 45 minutes. Sure enough, 30 minutes after seeing my car pull away into the service center, it was done. I appreciated the professionalism of the dealership, as well as the manner of the employees. I know that Alex Risser was a gentleman, and didn't treat me differently as I'm a younger looking individual. I appreciated that, as my previous dealership often made it difficult for me to be taken seriously. More

From past experience with other dealerships, I had been expecting some assistance in service, but Bob was over the top to be sure I was taken care of; the job was well done and I was more than satidfied sa expecting some assistance in service, but Bob was over the top to be sure I was taken care of; the job was well done and I was more than satidfied satisfied. I have to say although I live quite a distance to get service there; I would and will return for my future auto purchases. They are The Best! More

we had a drunk driver hit our car while we were in bed. we were on a serious time crunch for a vehicle that seated 7 passengers. Keith Stainbrook made our car buying experience a joy to go through. We coul we were on a serious time crunch for a vehicle that seated 7 passengers. Keith Stainbrook made our car buying experience a joy to go through. We couldnt have asked for a more motivated, experienced, and helpful sales rep. we would not go to any other sales rep. More

This was the best experience I ever had with a car repair... The people were great and the work was to rate. I would highly recommend your dealership to friends and family repair... The people were great and the work was to rate. I would highly recommend your dealership to friends and family More

My wife and I purchased a 2011 Chevy Cruze from Klick-Lewis on Saturday, February 19, 2011. We absolutely love the car. We had some very minor issues with the car. Let me tell you something. Klick-Lewis on Saturday, February 19, 2011. We absolutely love the car. We had some very minor issues with the car. Let me tell you something. I have never in my entire life dealt with a company that is so.....wonderful! Where do I begin? I have never gotten such good customer service from any company.....ever! Todd Pierce and Benjamin Rodriquez made me (a scruffy kind of guy), feel like the most important person in the world, like I was the President of the United States. I can't believe that the salesman, Todd Pierce, came to my home and picked me up to get my vehicle when they finished looking at it. Simply amazing! I'm dead serious. You guys are great. Thank you for making me so happy that I chose your dealership! I will never forget. P.S. My wife loves the T-shirt! Thank you! More

The Service Department always takes that extra step in assisting the customer in resolving their automotive problems. The "World Class Auto Inspection", is an added value that many companies do not perfo assisting the customer in resolving their automotive problems. The "World Class Auto Inspection", is an added value that many companies do not perform for free. The workmanship is always first class! More

I am grateful for the amazing customer service I received at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make s at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make sure my car got done quickly and correctly. Ben did a great job of keeping me informed and went above and beyond. I was extremely impressed with the quality of service I received. More

Phil was very friendly and knowledgable. He helped us to schedule the necessary maintenance and repair of our vehicle at our convenience. He also explained all of the necessary repairs and the associated co schedule the necessary maintenance and repair of our vehicle at our convenience. He also explained all of the necessary repairs and the associated costs. All of the work was conducted profesionaly and within the timeframe we needed and in a professional manner. More

Purchased new tires for our Envoy. Phil provided the best price and was able to schedule the appointment within a few days of my call. I had the Envoy in for warranty service on prior issues and Phil t best price and was able to schedule the appointment within a few days of my call. I had the Envoy in for warranty service on prior issues and Phil the service advisors at Klick Lewis always provide top service. More

I have purchased 3 new vehicles from Klick Lewis in the last 10 years. As a sales professional myself, I care about delivering good customer service. Thus, I expect good customer service, particularly if t last 10 years. As a sales professional myself, I care about delivering good customer service. Thus, I expect good customer service, particularly if this is what is promised me during the sale. I can tell you...that KL cares about their customers. Rick Houser has gone out of his way many times, often after "work hours" to make sure that servicing for my vehicle(s) has met me satisfaction. The Auto Awards program is a great and I highly recommend on the purchse of your next car, new or used. My daughter bought a used car and elected to buy the Awards program and I can tell you that she has no regrets. In summation, I fully recommend KL for your next vehicle purchase. Make sure to see Rick, he will deliver on his commitment to quality Customer Service. M Hilbert More