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Knight Claremont Chrysler Dodge Jeep Ram

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.3
273 Reviews
A proud member of the Knight Group! The team at Knight Claremont Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Claremont, CA, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Claremont, you can always count on the professional technicians in our service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Claremont and area count on the high-quality vehicles and services found a Knight Claremont Chrysler Dodge Jeep Ram, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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620 Auto Center Dr

Claremont, CA

91711

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Showing 273 reviews

August 27, 2022

Came in about beginning of August. Wanted to trade my hyundai in for an upgrade. Pretty much when it was all said and done they tried to low blow me completely with my trade in and wra More

by antonia lashley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sale manager and “used vehicle sales expert”
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Sep 06, 2022 -

Knight Claremont Chrysler Dodge Jeep Ram responded

Thanks for the feedback Antonia, we will look at our process internally and make adjustments accordingly. We verify income all month in our car deals this doesn't make sense. When the bank stipulates we need to verify the income we do that. When the income is waived typically the customer has very good credit, my assumption is the vehicle would be costing twice as much as a result of your credit situation. We are simply a broker between you and the bank. Sounds like we were on the wrong vehicle for you, the total price with interest is a reflection of your credit. We took over the store months ago and our inventory has tripled in that time frame, we will don't have the selection that is in line with our vision for the store but in time we are certain we will get there. Your comment "their vehicles were marked up 10k plus on all vehicles" is false we currently have one specialty vehicle on the lot with that type of market adjustment. Our market adjustments are some of the lowest and we are flexible with our customers to make them a deal.

Sep 06, 2022 -

antonia lashley responded

No your “sales manager” specifically told me it would be too difficult to verify my income because it requires me providing bank statements and paycheck stubs and said verbatim: “IT WOULD BE TOO MUCH WORK FOR ALL OF THAT”. Instead, you all tried to take my trade in that would have given me 8k in my pocket after paying the remaining balance of my previous loan, you tried to sell me a used car with no warrenty to cover the future break downs that vehicle was sure to have, told me the loan amount would be 25k and told me that my 8k was already incorporated into the loan and that I STILL WOULD BE STUCK WITH A 25k LOAN ON A CAR THAT WAS IN FAR WORSE SHAPE THAN MY TRADE IN. You know what that sounds like to me? Sounds to me like you all tried to scam me plain and simple. Instead of verifying my income so I could qualify for a bigger loan amount you all tried to stick me with a lemon. You had no car selection. You had broke down used vehicles that aren’t even dodges. GUYS DO NOT BUY USED HERE. Read below this isn’t a first time thing for them. They have several incidents of selling lemons and wrapping people into crap loans/deals especially when dealing with used inventory. Carmax is better. Plain and simple. AVOID!

August 18, 2022

What a gross disappointment! Was solicited by Knights Sales Office and told to come in and that they were interested in buying my Jeep. My Overland is fully loaded, under 60k mil More

by piankhy@netscape.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to isolate anyone.
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August 17, 2022

Go here for service if you want to waste time and ruin your day. These people are terrible! Idiot service rep., especially Chris Ascencio! Lier, and very rude! More

by m_esparza_99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ascencio
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