Koch 33 Mazda

1. I was not talked down to, even when my questions were stupid.I was always treated respectfully. 2. All my questions were answered thoroughly. 3. The test drives were fun. 4. Price was very fair. All m stupid.I was always treated respectfully. 2. All my questions were answered thoroughly. 3. The test drives were fun. 4. Price was very fair. All my friends told me I'd have to haggle, which is not one of my strengths. So I told Ralph how much I could spend, and we worked around that. I did not feel that I was being taken advantage of, even though that would have been pretty easy to do. I just think that Ralph Colon is an honorable person. That really made all the difference, as I'd seen the same car at another dealership, and could have gone there to buy it. It was Ralph's integrity that brought me back to Young's, even when I decided not to buy a Volkswaagen (which was the reason I went there in the first place) and to buy a Mazda instead. 5.This may sound wacky, but the main reason I am so happy with my purchase is how good your people made me feel. I was buying a car because I had been in a serious car accident and my car had been totalled. I was injured and hurting, and afraid to drive. It was not the time I would have chosen to buy a car. The kindness and honesty of your people, Ralph Colon and Dylan, helped me to stop feeling so fearful and become willing to get on with my life. I've never had that experience with a salesman before, and certainly not with a financial guy. But my experience at Young's actually made me feel better --not just about driving again, but about life in general, and also about the goodness of (some) human beings. I view my car purchase as the major step in my road to recovery. More

The peoplthat work at the dealership know the pruducts and work as hard as they have to to make a deal. They are nice and listen to your needs and do what they have to to make a deal. I have purchased sev and work as hard as they have to to make a deal. They are nice and listen to your needs and do what they have to to make a deal. I have purchased several cars in the last 10 years and I will buy from Youngs again for sure. More

We had a great experience purchasing our new Mazda. Our salesperson Chris was great. He was very knowledgeable and enthusiastic when selling us our vehicle. He was extremely friendly, and put us at ease salesperson Chris was great. He was very knowledgeable and enthusiastic when selling us our vehicle. He was extremely friendly, and put us at ease instantly. He was extremely personable throughout the whole experience. We would recommend him to anyone looking to purchase a new vehicle. More

I have a 2009 Mazda 6 that was involved in a recall. When I called to make the appointment, I was told parts needed to be ordered and I would be notified when the parts had arrived so an appointment cou When I called to make the appointment, I was told parts needed to be ordered and I would be notified when the parts had arrived so an appointment could be scheduled. I waited over two months with no call from the dealership. I then called and was told that the parts were indeed available and I was able to schedule my appointment. When I asked why I was not notified, I was told by the service writer Bob that he did not really know why I was not notified but he implied that the parts department was to blame. This made for a bad initial experience with your service and parts departments. More

This was the most relaxing and easy going transaction I have ever experienced buying a new car. Everything went very well and explained in fine detail. Was impressed with the tour of the service department have ever experienced buying a new car. Everything went very well and explained in fine detail. Was impressed with the tour of the service department and the way your needs for the car are met. Glad to hear that a rental car will always be available if needed. More

Excellent time turn around, hardly any wait time. I had my headlight assembly replaced. Even though the wrong headlight assembly was replaced, Bob explained the correct part will be ordered and replaced a my headlight assembly replaced. Even though the wrong headlight assembly was replaced, Bob explained the correct part will be ordered and replaced as soon as the part comes in. I will always recommend this dealership for all my maintenance and repairs as needed. Excellent staff. More

Service appointment was on time minimal wait, explained potential problem, offered alternatives,service advisor is knowledgable and has always been helpful, all employees encountered were cordial and offer potential problem, offered alternatives,service advisor is knowledgable and has always been helpful, all employees encountered were cordial and offered to provide infomation,waiting area is clean and comfortable. More

i was very happy with patrick came wright out to me gave me all the info i needed went for a test ride went all out to get me out of my lease i had a few months to go he was going to meet me so i did not ha me all the info i needed went for a test ride went all out to get me out of my lease i had a few months to go he was going to meet me so i did not have to drive all the way back to the dealer to drop off my extra key for the car i was trading in what i liked about him he was not pushie when i was checking out the cars i do not liked to be forced into buying a new car by dealers also very happy with the other sales person they very helpfull i hope everything goes well with me and mazada i would like to stay with mazda for a long time as long as i get the same service as i did the they i bought the car i never owned a mazda and i had alot of cars in my life i hope i have a lot of luck with mazda and no bad problems with the car thank you very much welcome me into mazda troy rambone More

Service is always good. People are friendly and make sure you know what exactly is wrong with your car, what you need and make me feel comfortable. I have been coming to Mazda for 6 years and never had a pro you know what exactly is wrong with your car, what you need and make me feel comfortable. I have been coming to Mazda for 6 years and never had a problem. Shuttle service is good esapecially when the care needs to stay for awhile. More

Excellent, efficient, trusted quality service. The service people are very friendly. I feel that I can trust the advice and recommendations of the service staff. The service staff explain what work n service people are very friendly. I feel that I can trust the advice and recommendations of the service staff. The service staff explain what work needs to be completed and why. I always feel that I am well cared for. More