
Kokomo Auto World
Kokomo, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 281 reviews
A New Prius; Super White Package 2, 2009. I called the dealer and asked if they had any of the prius in stock (most dealers do not). Daniel told me he had one due in that was not spoken for, so we discus dealer and asked if they had any of the prius in stock (most dealers do not). Daniel told me he had one due in that was not spoken for, so we discussed the options on that vehicle. It was exactly what we had been looking for. Over the phone we discussed the deposit, and the delivery time/date. I had desired to find my own financing at my home back (60 miles away). I had a few questions about the car, and all of them were answered via phone (warranty, prepaid maint, etc.). They asked for a deposit (via- credit card) and told me they would not even charge the card until we picked up the vehicle). SO on the day that we were supposed to pick up the car, Daniel called our home to ensure everything was still a go. We told him what time we would definitely be there, and we set out to go meet daniel in person for the first time. When we arrived to get the new "Baby" which was a Chirstmas Present for my wife, Daniel walked out in the bitter blowing cold and introduced himself to us both, with a WARM smile on his face. We asked if the car was actually there, and ready, and he chuckled and said it is in the detail shop being kept pretty for you guys. So we sat and gave him the keys to the trade in so they could verify it was what they had been told it was. He offered warm coffee and then asked if there was anything we wanted. "WE" just wanted to see the car (at that point) because this was "THE EXACT CAR" that my wife had wanted, and we found one without the long order wait times. He showed us to the car,a nd we checked it out for scratches and what have you, then we proceeded to take it on a test drive, to be sure that everything was okay. We returned to the dealer and again Daniel was very accomodating and asked if we would like coffee, or a warm drink. We said No thanks! SO he told us more about how things worked on the car, and showed us how "SMART KEY" and the Fob works... then he brought us into the finance officer and introduced us to Norm. While we were in the office he went and had the car filled with Gasoline and made them wipe it off so it was clean at delivery. Daniel showed us everything he could think of on the vehicle and gave us his personal phone number in case we needed to ask more questions. This was one of the most cordial, easiest most enjoyable car transactions I have ever had. When we left we went over to lunch, and my wife said "DID WE REALLY BUY THE CAR?.. THAT WAS SO EASY!" I laughed and said "YES DEAR, your baby is right out there", and pointed out the window. The dealers had no problem with allowing us to work our own financing (5%-60mos), nor any problem with when we needed to come and piick it up. As a matter of fact when we were planning delivery, Daniel told me his work schedule, and stated but if there was another time we wanted to get the car, just let him know, and he shall be there. Daniel is a younger salesman- but I hope no one lets that scare them away from discussing toyotas with him. He knows his stuff, and he genuinely cares about customer service. THIS was the most enjoyable auto purchase deal I have ever had or heard of. No pressure sales for anything, just a "Tell us what you want, and how you want it, and we will do our best to meet your needs". GREAT!!!!!!! More