Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,866 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 07, 2026
Thorough.
Pleasant. &hhh&hh hhhh hhhh hhhh hhhj hhhh hhhh hhhhh hhhhh hhhhh hhhhhhhh bhhhhhhh
More
by powersgorsuch
Verified Customer
Verified Customer
June 06, 2026
I had a new battery installed in my 2019 Ford Escape Msy
4, 2026. The key fob was returned to me unable to unlock the doors properly. II have to take the fob apart to pull out the key to unlock my vehicle a
More
by ImeldaTrimble2
Employees Worked With
(Marty Horner --7008) And Service Attendant who said I had to $400 to reprogram
June 06, 2026
New battery was replaced in my 2019 Ford Escape, May 4,
2026, but my Key fob retuned to me disabled. went back to Service to get it fixed and they said that I had to pay $400 to get it reprogrammed. I trus
More
by ImeldaTrimble2
Verified Customer
Verified Customer
Employees Worked With
(Marty Horner --7008) And Service Attendant who said I had to $400 to reprogram
Dealership Inventory (227 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free WiFi
- Cable TV
- Pet Friendly
- Drive-In Service
- Express Service
- Shuttle Service
- Vending Machines
- Free Coffee
- After Hours Drop-Off
