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Koons Ford of Annapolis
Annapolis, MD
1,540 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,540 reviews
September 21, 2024
Always provide great service to my 2009 F150 Supercrew with 225 miles. Honest advice every time. with 225 miles. Honest advice every time. More
by IMCCONNELL0
Verified CustomerEmployees Worked With
September 20, 2024
Our salesmen, Chuck is fantastic. Chuck helped my wife and I figure out what we wanted over the course of many weeks. We came in twice to drive Broncos with different trim levels and Chuck helped my wife and I figure out what we wanted over the course of many weeks. We came in twice to drive Broncos with different trim levels and different models. When we had it nailed down, he went and found it somewhere else and brought it to us. Great guy to work with. More
by mwheeler4
Employees Worked With
September 19, 2024
Great customer service and very informative with what was going on and needed to happen. going on and needed to happen. More
by MYOUNG19
Employees Worked With
September 19, 2024
Koons staff has been present, and addressed my concerns as I needed , Thank you, glad we were able to find my vehicle as I needed , Thank you, glad we were able to find my vehicle More
by andrewright
September 19, 2024
Very professional staff, pleasant to deal with. Pick up and return of my vehicle was great. Plan on using this service again. Pick up and return of my vehicle was great. Plan on using this service again. More
by SDA_1503
Employees Worked With
September 17, 2024
We had a very positive experience with very knowledgeable and professional staff members. The entire process went smoothly and we departed with a vehicle and experience we were very pleased with. and professional staff members. The entire process went smoothly and we departed with a vehicle and experience we were very pleased with. More
by FLOODRR
September 16, 2024
Easy to access, knowledgeable, professional, personable, very responsive ,great to work with,understanding,will shop there again if needed very responsive ,great to work with,understanding,will shop there again if needed More
by youker1
September 16, 2024
One of the parts I needed for the original repair had to be ordered. As soon as it came, they got me back in took care of it immediately. be ordered. As soon as it came, they got me back in took care of it immediately. More
by GONZOMINIATURE
Employees Worked With
September 15, 2024
Took my car in 2x for the same problem. Still not fixed and it's a 2019 Lincoln! Still not fixed and it's a 2019 Lincoln! More
by STACIA1
Employees Worked With
September 14, 2024
I've been dealing with Koons Ford Annapolis for decades. Always great deals, great service, great people. Always great deals, great service, great people. More
by JOSEPH_DETOLLA
Employees Worked With
