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Koons Ford of Annapolis
Annapolis, MD
1,540 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,540 reviews
July 16, 2024
Outstanding service. Service department diagnose the problem. It may be repairs as quick as possible. Kept me up-to-date all the time. Very professional. Service department diagnose the problem. It may be repairs as quick as possible. Kept me up-to-date all the time. Very professional. More
by mmetzger1
Verified CustomerEmployees Worked With
Mark Bowling
July 16, 2024
Mike Treas is the best takes care of all my car needs Keeps me up to date on repairs and always comes back better than when I left it Keeps me up to date on repairs and always comes back better than when I left it More
by PLBORGESON
Employees Worked With
July 16, 2024
The worst customer service and very poor scheduling. Scheduled a week in advance. Night dropped it. Then it took two days just to check the brakes for a vibration. First day they admitted they didn't ev Scheduled a week in advance. Night dropped it. Then it took two days just to check the brakes for a vibration. First day they admitted they didn't even touch my truck. Cost me $200 in a rental car because of their inability to properly schedule their technicians. More
by acorn3333
Employees Worked With
July 16, 2024
We can always get dependable service. Even though our Lincoln has many years and parts are difficult to find. Even though our Lincoln has many years and parts are difficult to find. More
by CHEW.BRICKLAYER
Employees Worked With
July 12, 2024
I've worked with Mike Treas for almost 10 years over two different vehicles. Always has timely and accurate information on the repairs or services I need. different vehicles. Always has timely and accurate information on the repairs or services I need. More
by BRIANBUCKLES99
Employees Worked With
July 10, 2024
The Service team made my first visit to their facility super easy. The entire staff were very professional and got me back on the road in no time. Very pleased. super easy. The entire staff were very professional and got me back on the road in no time. Very pleased. More
by Ben Conrad
July 10, 2024
Great customer service car was done quicker than quoted. Quick and responsive to any questions. Easy to make an appointment. Quick and responsive to any questions. Easy to make an appointment. More
by Ffmedinausmc
Employees Worked With
July 10, 2024
As I have said before, the service department does a fine job. I'm happy with the work. job. I'm happy with the work. More
by calradiohost
Employees Worked With
July 09, 2024
Once the manufacturer made my rear seat, seat belt. Annapolis Ford put it in an I am so happy with the work and protection for my grandchildren Annapolis Ford put it in an I am so happy with the work and protection for my grandchildren More
by BLUEMOUSE1969
Employees Worked With
