Koons Ford of Annapolis

Had a great experience buying a used car. The team, especially Wes, were helpful, pleasant and knowledgeable. The team, especially Wes, were helpful, pleasant and knowledgeable. More

Good experience, quality repairs, very reasonable costs, the personnel are always pleasant, and Mike Treas always works with me on scheduling and recommended repairs. the personnel are always pleasant, and Mike Treas always works with me on scheduling and recommended repairs. More

Best dealership I’ve ever worked with. Chuck Greenlee was an awesome no pressure salesman, Terri was great in finance, John Powell was awesome getting a minor defect cleared for replacemen Chuck Greenlee was an awesome no pressure salesman, Terri was great in finance, John Powell was awesome getting a minor defect cleared for replacement and Kevin in collision center was awesome getting my Explorer defect fixed in less than an hour. All and all, customer for life if service department and the rest of the crew continue to provide great customer service. More

The. Communication was excellent and all service was all performed as stated. I am completely satisfied Communication was excellent and all service was all performed as stated. I am completely satisfied More

If I could give a zero I would. This service center needs support with customer service and lacks any follow through! This service center needs support with customer service and lacks any follow through! More

Absolutely the best car dealership I’ve ever experienced. Our salesman Chuck made my grandson first car experience pleasant, light-hearted, relaxed and enjoyable. When I am ready for another vehicle, I’m com Our salesman Chuck made my grandson first car experience pleasant, light-hearted, relaxed and enjoyable. When I am ready for another vehicle, I’m coming here it’s worth the drive from White Marsh. Highly recommend Koons of Annapolis. BTW, my grandson loves his escape. More

easy and easy out however I had a prepaid loan prior to coming in. Did not have to deal with the finance department. Also, no front floor matts with car called to see if that was forgotten or what happene coming in. Did not have to deal with the finance department. Also, no front floor matts with car called to see if that was forgotten or what happened I did have back mats though never got a response. Was told it was a young car but no option to get mats anyway that’s about it. More

My husband called and spoke to Wes Fowler that morning. Wes had the car waiting when we walked in the door. Few minutes later, test drive. We knew what we wanted and Wes worked hard to make the deal. W Wes had the car waiting when we walked in the door. Few minutes later, test drive. We knew what we wanted and Wes worked hard to make the deal. We would definitely return to Koons Ford of Annapolis and we have already been recommending friends looking for an easy transaction. We went for lunch, came back and signed the papers and off we went. I love my new car and can't say enough good things about Wes and Koons Ford of Annapolis. Thanks again for everything! More

Took over 4 hrs for an oil change for which I had scheduled ahead of time. scheduled ahead of time. More

Mike Treas is great. He listens to the problem and takes care of my car. I think he is the greatest to deal with. He listens to the problem and takes care of my car. I think he is the greatest to deal with. More