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Koons Ford of Annapolis
Annapolis, MD
1,526 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,526 reviews
June 03, 2024
Brandon was so laidback and go with the flow type of salesman. We felt really comfortable with him. He was knowledgeable and eager to show us as many vehicles as we wanted. We never felt pressured in an salesman. We felt really comfortable with him. He was knowledgeable and eager to show us as many vehicles as we wanted. We never felt pressured in any way. A great car buying experience!! More
by Sarah Eisenhauer
Employees Worked With
June 03, 2024
Hannah handled everything with this transaction with incredible care. Her communication with me prior and during this adaptive equipment install was impeccable. I could tell she really cares about the c incredible care. Her communication with me prior and during this adaptive equipment install was impeccable. I could tell she really cares about the customers. More
by BRIANNMARNIE
Verified CustomerEmployees Worked With
Hannah
June 01, 2024
Koons is the best dealership that I have ever been to. The Sales manager and team were simply amazing. The Sales manager and team were simply amazing. More
by davidgburnettdb
June 01, 2024
Great service throughout the car buying process. From the time we ordered to the time we finished up with finance they made sure they were communicative and that our needs were met. From the time we ordered to the time we finished up with finance they made sure they were communicative and that our needs were met. More
by lacey.e.k.collard
May 31, 2024
Great to work with and very friendly. Felt like I got a fair deal. Also my wife hates car shopping but she really liked these guys. Felt like I got a fair deal. Also my wife hates car shopping but she really liked these guys. More
by jack100130
May 29, 2024
Good service. . made sure he communicated well. Would have liked better accommodations when waiting, but they worked. . made sure he communicated well. Would have liked better accommodations when waiting, but they worked. More
by ronaldegray
Employees Worked With
May 28, 2024
service was five star as always, wait time was perfect with good cup of coffee and walk around the new car lot with good cup of coffee and walk around the new car lot More
by RODARED50
Employees Worked With
May 28, 2024
Loved the pick up and drop off at my house when having an oil change for my Bronco. Top notch service oil change for my Bronco. Top notch service More
by crossmanbarrett
Employees Worked With
May 27, 2024
Has a great car that was a great price. Worked with a great dealer and finance person. Worked with a great dealer and finance person. More
by MAHORENKAMP
May 27, 2024
Our sales person was great, the whole process was smooth. I would recommend this dealership. I would recommend this dealership. More
by kayceecrump
Employees Worked With
