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Koons Ford of Annapolis
Annapolis, MD
1,524 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,524 reviews
April 18, 2024
Derrick kept me well informed while I waited for my delivery. He texted and let me know as soon as it arrived. delivery. He texted and let me know as soon as it arrived. More
by undertaker6
Verified CustomerEmployees Worked With
April 17, 2024
Always great! Always a pleasure! Mike Treas is the best! Always explains the work and costs. Always a pleasure! Mike Treas is the best! Always explains the work and costs. More
by SFORMAN
Employees Worked With
April 17, 2024
My assigned representative, Mike Treas, would not return my calls. I left four messages over a three day period prior to my appointment and Mike never called me back. I finally asked for a manager in the se my calls. I left four messages over a three day period prior to my appointment and Mike never called me back. I finally asked for a manager in the service department to help me and he was great. More
by DROLFHILL
Employees Worked With
April 15, 2024
Service center gave me a clear description of the issue and a detailed estimate, including cost savings recommendations. Vehicle was done when promised and a detailed estimate, including cost savings recommendations. Vehicle was done when promised More
by JRYAN0827
Employees Worked With
April 13, 2024
Earl Mosby did an outstanding job of keeping me informed of the status of my vehicle. Not only was the original problem resolved another unexpected issue developed that Earl promptly took care of. Great ser of the status of my vehicle. Not only was the original problem resolved another unexpected issue developed that Earl promptly took care of. Great service and much appreciated. The pickup and delivery was timely and the loaner vehicle was very nice. More
by VLP48
Employees Worked With
April 13, 2024
Service was taken care of. Setting up appointment was easy and they did what they said they would do. Setting up appointment was easy and they did what they said they would do. More
by NSCHUSTER0
Employees Worked With
April 13, 2024
I am happy to have new tires--I feel safer. Thanks for taking care of the recall notices. Thanks for taking care of the recall notices. More
by JIDOWNEY2
Employees Worked With
April 13, 2024
Keep up the good work. Everything appeared to be done correctly and drop off and pick-up went smoothly. Everything appeared to be done correctly and drop off and pick-up went smoothly. More
by BLSTANN
