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Koons Ford of Annapolis
Annapolis, MD
1,524 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,524 reviews
March 03, 2024
We can't say enough about how easy it was to work with Hannah and Bobby in the mobility vehicle section of Koons Annapolis. We had left another dealer because they were so dishonest and kept trying to add Hannah and Bobby in the mobility vehicle section of Koons Annapolis. We had left another dealer because they were so dishonest and kept trying to add on costs to the "Internet Price". Hannah and Bobby were so honest and patient with us. They were not at all pushy. We had all the time in the world and we got a great deal. In addition, they followed up after the sale and I continue to contact Hannah for service issues, etc. It really feels as if this is a "calling" for them to help the mobility impaired community. We HIGHLY recommend! Regarding our service, it was done quickly and on time. The technician was very honest and the price was fair. More
by Mike L
Verified CustomerEmployees Worked With
Hannah, Bobby
March 02, 2024
Takes care of its customers with professionalism and technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! technical expertise. I've been with Koons Ford for over 2 decades and and couldn't be happier with every aspect of their work! More
by JGRESKA
Employees Worked With
March 02, 2024
I had doubts when I got there but Earl took care of everything. Very professional and easy everything. Very professional and easy More
by RPJETT
Employees Worked With
March 01, 2024
What a great car buying experience from start to finish! I couldn’t be happier and Zach and Andres were awesome! Zach…. You’re my go to guy for life! I couldn’t be happier and Zach and Andres were awesome! Zach…. You’re my go to guy for life! More
by Inger Verbin
March 01, 2024
When I went to pickup my truck, and it was brought around to me, the driver who brought my truck, as well as much truck, reeked of marijuana. Very disappointed in this happening to me, the driver who brought my truck, as well as much truck, reeked of marijuana. Very disappointed in this happening More
by NIKE-GOLF
Employees Worked With
Steven Taylor-Watts
March 01, 2024
Mike Treas in the Service Dept. is top notch. He treats us like family and provides us with outstanding service. Every time we bring in our vehicles, he listens to us and writes is top notch. He treats us like family and provides us with outstanding service. Every time we bring in our vehicles, he listens to us and writes down all our concerns. He always calls to keep us informed as to the status of our vehicles. He explains to us what they found out about our vehicle, our choices if applicable and the cost. Mike always calls to tell us when our vehicle is ready to be picked up. He is very professional. We highly recommend Mike Treas!! More
by cathy.hagerelectric
Employees Worked With
February 29, 2024
Joseph Stewart was amazing to work with. He was such a good an genuine person. HIGHLY recommend He was such a good an genuine person. HIGHLY recommend More
by Tiffany Gray
February 29, 2024
Highly recommend using Chuck. Professional & understanding in all aspects of our transaction. Top notch from start to finish. Professional & understanding in all aspects of our transaction. Top notch from start to finish. More
by Paul K.
February 29, 2024
Hanna and Dwayne provided outstanding service on my handicap vehicle. It took two visits to resolve the issue but there has been no issues since. handicap vehicle. It took two visits to resolve the issue but there has been no issues since. More
by TWIN2BJ
Employees Worked With
Hanna, Dwayne
