Back

Koons Tysons Chevy Buick GMC - Service Center

Vienna, VA

4.7
172 Reviews

172 Reviews of Koons Tysons Chevy Buick GMC - Service Center

Sort by
August 05, 2016

Routine Maintenance oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car w More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wauldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

July 22, 2016

Bill Appel is the Best!! I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my C More

by on the road again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

July 20, 2016

Great Service Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in More

by Shackleton1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review!

July 12, 2016

Excellent Experience Dropped my 2013 Z06 off for service/repair at 7:30 a.m. July 11, after making on line appointment the night before. Paperwork was done and car headed More

by Z06 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review!

July 11, 2016

Great environment Environment was good, staff always smiling, all questions answered, carlos Candia was a great help, price is a little high but they warranty what they More

by Nunez777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos candia
May 16, 2016

Prompt, Professional Service About 18 months ago I purchased a new Corvette from Koons Chevrolet, which I love. Though I have had no problems with the car, I have had to take it i More

by EricF7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review, Eric! We are glad to hear that you have had great experiences while at Koons!

May 08, 2016

Fast and reliable service I was waited and greeted by my service advisor, discussed from the beginning about what service is needed for my 2010 Cobalt; I appreciate his courtes More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BENEDICT I PADILLA-ARGUETA
May 10, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks Mike, glad to hear that you had a positive experience and we look forward to having you back!

May 12, 2016 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review, Mike!

April 20, 2016

Software issues My 2014 Corvette was experiencing a few electronic glitches. I made an appointment for 1000 and arrived a bit early....Bill Appel had car logged in an More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Heuer
May 11, 2016 -

Koons Tysons Chevy Buick GMC responded

Mark, thanks for the great review! We are glad that you left being a happy customer, we look forward to seeing you again!

April 07, 2016

Oil change lead to check engine light, they fixed both I originally worried that something had been put back on wrong after picking my car up from an oil change and the next day the check engine light pops More

by SonicBlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2016 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We are happy to hear that you were not only able to get your car fixed, but also have an awesome experience while getting your car serviced. We will make sure to pass on the feedback to Michael!

February 25, 2016

Engine Service on my Buick Enclave Michael Kalman and his technicians in the Buick service department always do an amazing and thorough job. They are so accomodating with my work sched More

by Go Coast Guard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
14
...