Koons Tysons Chevy Buick GMC - Service Center
Vienna, VA
172 Reviews of Koons Tysons Chevy Buick GMC - Service Center
Routine Maintenance oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car w oil and filter change plus tire rotation. State inspection and emissions test. Service was preformed in a timely manner and even included a free car wash. More
Bill Appel is the Best!! I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my C I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my Corvettes over the years. Many thanks. More
Great Service Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in Good service and on time. Warranty issue solved quickly. Went in with no appt. for no horn. Safety issue so they got me in right away. Can't drive in Northern Virginia without a horn! More
Excellent Experience Dropped my 2013 Z06 off for service/repair at 7:30 a.m. July 11, after making on line appointment the night before. Paperwork was done and car headed Dropped my 2013 Z06 off for service/repair at 7:30 a.m. July 11, after making on line appointment the night before. Paperwork was done and car headed for the service bay within 5 minutes. Had a diagnosis on line less than an hour later, and the car was done and ready for pickup by day's end. Service manager Bill Appel is a real star. More
Great environment Environment was good, staff always smiling, all questions answered, carlos Candia was a great help, price is a little high but they warranty what they Environment was good, staff always smiling, all questions answered, carlos Candia was a great help, price is a little high but they warranty what they do, over all, have no complaints. More
Prompt, Professional Service About 18 months ago I purchased a new Corvette from Koons Chevrolet, which I love. Though I have had no problems with the car, I have had to take it i About 18 months ago I purchased a new Corvette from Koons Chevrolet, which I love. Though I have had no problems with the car, I have had to take it in for a couple of routine service checks and oil changes. And the folks in the Koons' Service Department, especially their Corvette expert, Bill Appel, are excellent. Good work, done on time and with a high degree of professionalism. I wouldn't have my car serviced anywhere else. More
Fast and reliable service I was waited and greeted by my service advisor, discussed from the beginning about what service is needed for my 2010 Cobalt; I appreciate his courtes I was waited and greeted by my service advisor, discussed from the beginning about what service is needed for my 2010 Cobalt; I appreciate his courtesy and knowledge. I will consider Koons Tysons for my car service needs in the future. More
Software issues My 2014 Corvette was experiencing a few electronic glitches. I made an appointment for 1000 and arrived a bit early....Bill Appel had car logged in an My 2014 Corvette was experiencing a few electronic glitches. I made an appointment for 1000 and arrived a bit early....Bill Appel had car logged in and in the shop ASAP. It took a bit of time, but a complete update of the onboard software was completed. So far the issues seem to be fixed. Bill Appel and Walter Heuer, Koon's Corvette technician, make a great team and have kept this customer a happy one. Thxs More
Oil change lead to check engine light, they fixed both I originally worried that something had been put back on wrong after picking my car up from an oil change and the next day the check engine light pops I originally worried that something had been put back on wrong after picking my car up from an oil change and the next day the check engine light pops on, so I brought it back and the same tech who did the oil change diagnosed it again and found a leaking camshaft gasket. They replaced it free of charge due to the 100 k warranty. Very cool as it would have cost $150. The tech was fast and Micheal was friendly and helpful. More
Engine Service on my Buick Enclave Michael Kalman and his technicians in the Buick service department always do an amazing and thorough job. They are so accomodating with my work sched Michael Kalman and his technicians in the Buick service department always do an amazing and thorough job. They are so accomodating with my work schedule and every time ensure the repairs are perfect. Also the military discount is so appreciated, Bravo Zulu for another job well done. More