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Koons Tysons Chevy Buick GMC - Service Center
Vienna, VA
172 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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172 Reviews of Koons Tysons Chevy Buick GMC - Service Center
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January 14, 2016
Fantastic Experience !! What a GREAT group of people to deal with. I highly recommend the Koons service department to everyone. Went the extra step for complete customer sati What a GREAT group of people to deal with. I highly recommend the Koons service department to everyone. Went the extra step for complete customer satisfaction !! Thank you !! More
by Greg H
Employees Worked With
January 06, 2016
Service Reps at Koons in Tysons Corner, VA Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve always warrants a hug. G. Cohen More
by GwennyMay
Employees Worked With
November 24, 2015
got it right this time The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check sho The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check show be done at the factory. More
by Manny92
Employees Worked With
November 24, 2015
Making a bad experience Great Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the first time More
by Horace & Tamar Willis
November 19, 2015
Response to evaluation form for servioce Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the serv Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the service we have received from the dealership. More
by likemybuick1
Employees Worked With
October 08, 2015
Service Call Service was provided in an on-time professional manner by the friendly, courteous staff. Work was excellent and the fact that it was completed almost Service was provided in an on-time professional manner by the friendly, courteous staff. Work was excellent and the fact that it was completed almost to the minute of the time promised was a bonus. The waiting room was clean and well lit - most conducive to getting work done. Hank Leung More
by KoonsSonic2013
Employees Worked With
Service Dept
July 31, 2015
Best I've ever experienced!!! Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any servi Steve in Service is the best in the business! In 35 + years and owning 15 different cars plus 10 different motorcycles, Steve far surpassed any service experience ever. On a scale of 1-10, 10 being best, he made it an 11. I can't say enough positive things about how he dealt with my car's repairs from the minute he answered my call all the way through completion of the work. He will be the reason why I do all my business with Koon's Chevy from this point forward. Thank you Steve! Kurt More
by Kurtishundis
Employees Worked With
July 27, 2015
Warranty Repair As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of what is going on. More
by Bob72
Employees Worked With
July 08, 2015
Resolved issue with check engine light coming on. Koons reso I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very p I have had my vehicle serviced at Koons and have always been provided with great service. Steve Waldron is a great service advisor and provided very professional and quality advice and service. More
by Gina
Employees Worked With
June 10, 2015
Always satisfied with quality of work performed. Mike Kalman is an excellent representative for the dealership. I drive past several other Chevrolet dealerships to take my truck to Mike. My next ve Mike Kalman is an excellent representative for the dealership. I drive past several other Chevrolet dealerships to take my truck to Mike. My next vehicle will also go to Mike. More
by Phatfreddie389
Employees Worked With
