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Krenzen Auto Mall

Duluth, MN

4.8
343 Reviews

2500 Mall Drive

Duluth, MN

55811

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343 Reviews of Krenzen Auto Mall

November 07, 2025

David Henkel is absolutely the best salesperson! I called him about one thing early on, then entirely switched gears and he was so encouraging and helpful, and got me into the right vehicle for me. More

by jillnadine
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Henkel, Mike Dunphy
Nov 10, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience, Jill! We’re thrilled to hear David made the process easy and enjoyable while helping you find the perfect vehicle. We take pride in our no-pressure approach and fair trade values, and it means a lot that you noticed the difference. We truly appreciate your trust and look forward to welcoming you back to Krenzen Auto Mall in the future! — The Krenzen Team

October 30, 2025

Prompt courteous accurate affordable Love online scheduling and knowledgeable explanations of the services completed as well as the heads up recommendations for future care. More

by Islandlakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
Nov 04, 2025 -

Krenzen Auto Mall responded

Thank you for the great feedback! We’re so glad you enjoyed the convenience of our online scheduling and appreciated the clear communication from our service team. We’ll be here whenever your vehicle needs care again. — The Krenzen Team

October 29, 2025

Jake Boese was an incredible salesperson! I never felt pressured to buy, and at the same time, I felt supported with all my questions and concerns before, during, and after the purchase. I wo More

by BB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Boese, John Shykes
Nov 04, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience! We’re thrilled to hear Jake made your purchase smooth and pressure-free. He truly takes pride in helping customers feel confident every step of the way. We appreciate your recommendation and look forward to seeing you again! — The Krenzen Team

October 14, 2025

Friendly, very helpful, and absolutely no pressure. The folks at Krenzen always work on our behalf to make certain all our questions are answered and we leave absolutely pleased with our purchase and t More

by Mswanosk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 15, 2025 -

Krenzen Auto Mall responded

Thank you so much for your continued loyalty over the past decade! We’re truly grateful for your trust in our sales and service teams through the years. It’s wonderful to hear that Jake helped make your new Honda HR-V purchase such a great experience. Enjoy your new ride, and thank you for being part of the Krenzen family! — The Krenzen Team 🚙❤️

October 13, 2025

We had a wonderful experience and I love my new car. Krenzen was recommended to us by our neighbors and we would 100% recommend them, too. David was awesome and was not at all pushy. He listened to us, More

by CMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Adam
Oct 14, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience! We’re thrilled to hear that David and Adam made your car-buying process smooth, honest, and pressure-free. It’s great to know our team could take care of that follow-up issue quickly, too — we always want our customers to feel confident long after the sale. We truly appreciate your recommendation and your trust in Krenzen. Enjoy your new car! — The Krenzen Team 🚗✨

October 09, 2025

David called me out of the blue about my Nissan Rogue and pleasantly asked if I needed anything from him. Which I told him a couple of things have been nagging at me...and he set an appt to come in and see i More

by Mnsweety_37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 13, 2025 -

Krenzen Auto Mall responded

Thank you so much for your kind and thoughtful words! We're thrilled to hear that David was able to assist you and make the experience both easy and enjoyable. He truly takes pride in helping our customers—whether it’s something big or just those little things that matter most day-to-day. We’re so glad everything worked out and that you felt valued and supported throughout. David will be over the moon to hear your feedback (and your husband's relief too! 😄). When you're ready to check out that new Rogue, you know who to call! Until then, we’re always here if you need anything. Thanks again for taking the time to share your experience—you're very much appreciated!

September 22, 2025

The team was super helpful, and they made the whole process simple. I’m super happy I bought from them. More

by Cj520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Josh
Sep 23, 2025 -

Krenzen Auto Mall responded

Thank you for sharing this, CJ! We’re thrilled to hear our team made the process simple and that you’re happy with your purchase. Enjoy your new vehicle, and welcome to the Krenzen family!

September 19, 2025

I got there a couple minutes late (lots of hi way work in Duluth & Superior). They got it right in, got the oil change, and grease job done, and the check list, and was pleasently surprised how fast it was d More

by jhammond0720
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haag
Sep 22, 2025 -

Krenzen Auto Mall responded

Thank you for taking the time to share your experience! We’re glad we could get you in quickly despite the road construction delays and that you were pleased with how fast everything was completed. We appreciate your business and look forward to seeing you again!

September 16, 2025

Exemplary service! We so appreciate Scott for guiding us through the transmission failure while on the road, following up frequently to let us know the status of repair More

by Thea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Eric plus girls at the payment center
Sep 17, 2025 -

Krenzen Auto Mall responded

Thank you, Thea! We’re so glad Scott was there to guide you through a tough situation and keep you updated every step of the way. Meeting that rental car deadline was important, and we’re happy it saved you money, too. We truly appreciate your kind words and will make sure Scott sees them! 🚗✨

September 10, 2025

I appreciate the clear information about what was wrong with the car and the options for repair. More

by Willowsedge.janesfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Sep 10, 2025 -

Krenzen Auto Mall responded

Thank you for your feedback! We’re glad our team could provide clear information and repair options to help you feel confident about your service. We appreciate you choosing Krenzen!

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