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Krenzen Auto Mall

Duluth, MN

4.8
335 Reviews

2500 Mall Drive

Duluth, MN

55811

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335 Reviews of Krenzen Auto Mall

September 16, 2025

Exemplary service! We so appreciate Scott for guiding us through the transmission failure while on the road, following up frequently to let us know the status of repair More

by Thea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Eric plus girls at the payment center
Sep 17, 2025 -

Krenzen Auto Mall responded

Thank you, Thea! We’re so glad Scott was there to guide you through a tough situation and keep you updated every step of the way. Meeting that rental car deadline was important, and we’re happy it saved you money, too. We truly appreciate your kind words and will make sure Scott sees them! 🚗✨

September 10, 2025

I appreciate the clear information about what was wrong with the car and the options for repair. More

by Willowsedge.janesfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Sep 10, 2025 -

Krenzen Auto Mall responded

Thank you for your feedback! We’re glad our team could provide clear information and repair options to help you feel confident about your service. We appreciate you choosing Krenzen!

September 05, 2025

Very courteous and great service was done in a timely manner will go back for sure More

by zap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud
Sep 09, 2025 -

Krenzen Auto Mall responded

Thank you for your kind words! We’re so glad to hear you received courteous, timely service and that you plan to return. We look forward to serving you again!

September 04, 2025

Special thanks to Scott (mechanic) and Joel Davey for their assistance. Professional and caring service.👏🏻👏🏻👏🏻👏🏻👏🏻 More

by Ejhelstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott (mechanic) Joel Davey and support staff
Sep 04, 2025 -

Krenzen Auto Mall responded

Thank you so much for sharing your experience! 👏 We’re proud to have Scott and Joel on our team, and we’ll be sure to pass along your kind words. We appreciate you choosing Krenzen and look forward to helping again anytime you need us. 🚗✨

August 30, 2025

Polite, honest, sincere, easy to contact. They took care of little stinking thing & then a few more.. More

by Mzarbok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, ernie
Sep 02, 2025 -

Krenzen Auto Mall responded

Thank you for your review! We’re glad our team could take care of those details for you and make the process smooth. We appreciate your trust in Krenzen and look forward to helping again anytime.

August 18, 2025

Being a new customer, they treated me with respect and listened to all my questions in regards to my car Service was quick and friendly. They made me feel like I matter! Thanks More

by margelindstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Aug 19, 2025 -

Krenzen Auto Mall responded

Thank you, Marge! We’re so glad your first experience with us was a positive one. Our team is committed to treating every customer with respect and making sure you feel valued. We appreciate your trust in us and look forward to seeing you again!

August 18, 2025

Honest and straightforward dealings. Got everything done with minimal hassle Took the time to show me all of the features after the sale More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 19, 2025 -

Krenzen Auto Mall responded

Thank you, Tom! We appreciate your trust and are so glad to hear that your experience was honest, straightforward, and hassle-free. It’s wonderful that your salesperson took the extra time to go over all the features after the sale—that’s the kind of service we strive for every day. Enjoy your new vehicle, and thank you for choosing Krenzen! 🚗👏

August 17, 2025

Easy to work with, great communication. Will be back for other vehicle needs in the future. More

by rakarol1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Marquardt
Aug 19, 2025 -

Krenzen Auto Mall responded

Thank you for the great feedback! We’re glad to hear the process was easy and communication was clear. We look forward to helping you again with your future vehicle needs!

August 15, 2025

Excellent service, clear explanations and straightforward customer service. I am impressed everytime I use Krenzen services. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 19, 2025 -

Krenzen Auto Mall responded

Thank you, Dan! We’re thrilled to hear that our team continues to impress with excellent service and clear communication. Your loyalty means a lot, and we look forward to serving you again next time!

August 14, 2025

Everyone at this Dealership from sales, management, administration and service are very helpful and friendly. More

by Molson1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Klicka, Tony
Aug 14, 2025 -

Krenzen Auto Mall responded

Thank you so much, Molson1210! We’re thrilled to hear that every part of our team—from sales to service—was helpful and friendly during your visit. We truly appreciate your kind words and look forward to serving you again!

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