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Kunes Chevrolet GMC of Lake Geneva - Service Center

Lake Geneva, WI

4.5
78 Reviews

78 Reviews of Kunes Chevrolet GMC of Lake Geneva - Service Center

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August 06, 2018

Very satisfied I made appointment for rear drivers side brake light bulb to be replaced as it burned out. Also had my oil changed and a tire rotation done while I w More

by richbuzecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE KALETA, William Bourassa, Robert Mann
July 27, 2018

Brake fluid exchange? The previous oil change we had a service rep suggest a brake fluid flush. This is prior to even getting the car on the lift. A quick google of this se More

by Eric187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea what any of their names were. It wouldn’t let me submit so I just check the first 10. , Ed Rader, Angelo Tadeo, David Wright, Raffaele Di Matteo, Carlos Albarran, Brian Bartlett, William Bourassa, Dray Flynn, Keith Gerulat, Tyler Hansen
Aug 27, 2018 -

Kunes Chevrolet GMC of Lake Geneva responded

We are sorry to hear you had an unsatisfactory experience with us. Customer satisfaction is very important to us. As a Manager at Lake Geneva Chevrolet, I am always looking for ways to improve the customer experience. I would like an opportunity to discuss with you your experience and see if there is a way to rectify the situation. Please call me at 262-249-5252. Sincerely, Raffaele Service Manager

July 24, 2018

Great service. Because your dealership has worked to get my business. Your customer service reps are very helpful and know everything that needs to be done on my veh More

by bobbyhmarty49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rader, Robert Mann
July 23, 2018

My expectations were exceeded Can't remember the gentleman's name but he was very friendly and even though they were busy because it was the day before the 4th of July he was able More

by vinchenzodomino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can't remember his name
July 02, 2018

Service great Service dept was great as always. Working with the public as I do I would suggest that the two car salesman maybe not discuss politics and their views More

by tiggerx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike English
June 30, 2018

The BOYS of SUMMER. When you live outside the CITY and there is NO MASS TRANSIT your vehicle is your highway to the outside WORLD. You think about it everyday. When my ve More

by smith4617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike English
June 18, 2018

Great service! Bob Mann is a consummate professional. Quick diagnosis and prompt service follow through with typically excellent outcome. I would never again go an More

by jimgnovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mann, Asst. Service Manager.
March 17, 2016

Professional staff I purchase a 2014 Chevy Traverse in 2013 and have had excellent service from the service department. The manager and staff greet me by name. More

by chevy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott, Rob and Brian
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